Field Service Technician

Job Description

Role & Responsibilities: Install, modify, clean, and repair VTS Device. Diagnose technical issues and implement solutions Provide technical support and training to customers Ensure compliance with safety standards and company protocols Document service activities and maintain records Maintain tools and equipment Build and maintain strong relationships with customers Skills and requirements ITI or Diploma in Electronics/Mechanical/Fitter/Electrical Minimum 6 months of experience as Field Service Technician or relevant. Ability to work independently with limited supervision Ability to transfer technical knowledge to less experienced engineers Ability to troubleshoot customer issues via telephone also. Requirements: Posting: KOCHI, Kerala, Resident Engineer Two-Wheeler MUST with a valid License Android Mobile Phone - MUST Traveling: across all customers in Kerala region and sometimes to neighbouring areas like Chennai/Coimbatore etc. as per requirements