Field Service Engineer - India

As a Field Service Engineer at Atlas Copco (India) Private Ltd., your role is crucial in achieving operational excellence in Service by improving customer satisfaction with high-end engineering service in Machine Vision Solutions Business. Your responsibilities include: - Providing technically comprehensive and continuous customer care - Ensuring realization of solutions at the clients" premises as per process - Providing maintenance and system-checks up to "high-end-system-tuning" - Conducting regular service checkups of installed systems and escalating unsolved cases/issues to the responsible point of contact - Completing and submitting reports after successful field execution - Actively seeking customer feedback to drive customer satisfaction and deliver value - Being ready to travel as required Qualifications required for this role include: - Diploma/Degree in Engineering (e.g. automation technology, electrical engineering, mechanical engineering, machine vision, or computer science) - Training as a technician or mechatronics technician will be advantageous - Experience in service, preferably in special machine construction, plant construction, and/or automation solutions Personal attributes that will contribute to your success in this role: - Convincing with flexibility and resilience - Result-driven with an independent working style - High level of teamwork-orientation with a global team (including remote working) - Thriving on personal responsibility and being customer-oriented - Willingness to travel across India and occasionally globally - Very good written and spoken English skills - Very good IT skills, especially in MS Office applications Atlas Copco (India) Private Ltd. fosters a diverse and inclusive work environment where bright ideas come from all team members. Embracing unique perspectives leads to innovation, building a culture where differences are valued, and a deep sense of purpose and belonging is shared. The company is committed to creating a better tomorrow through sustainable innovations and the latest technologies, supporting and inspiring its employees to grow and contribute to the company's success. Join Atlas Copco on its journey towards a brighter future.,