Field Sales Consultant

As a Sales Consultant with Urban Company, you will play a crucial role in turning customer aspirations into reality by offering creative solutions, managing high-impact makeover projects, and providing exceptional customer service. This is not just a job but a launchpad for your career, offering high engagement, ownership, and learning opportunities at scale. Here's a breakdown of what you can expect in this role: **Role Overview:** You will be at the heart of the mission to power Revamp by Urban Company, a premium offering that helps customers transform their homes with ease and style. Your responsibilities will include customer relationship management, consultative sales, project oversight, team coordination, quality assurance, problem-solving, and performance tracking. **Key Responsibilities:** - **Customer Relationship Management:** Serve as the single point of contact for customers throughout their home makeover journey. - **Consultative Sales:** Understand customer needs, recommend solutions, and drive sales conversions. - **Project Oversight:** Coordinate execution with internal teams and professionals to ensure timely, high-quality delivery. - **Team Coordination:** Guide and supervise service professionals to align on goals, timelines, and expectations. - **Quality Assurance:** Uphold high standards of service and customer delight at every touchpoint. - **Problem Solving:** Address and resolve customer or project challenges quickly and effectively. - **Performance Tracking:** Maintain accurate records of interactions, progress, and sales metrics to fuel continuous improvement. **Qualifications Required:** - Strong communication and relationship-building skills. - Comfortable working with numbers for quotation making. - Passion for sales and customer engagement. - Proactive, energetic, and ownership-driven mindset. - Enjoy on-ground work and meeting customers in person. - Quick learner, adaptable, and motivated to grow in a high-impact role. Join Urban Company as a Sales Consultant and be part of a team that strives to offer truly delightful and differentiated services, empower service partners, and bring innovation to the home services industry. Your role will not only involve sales and customer management but also provide you with cross-functional insights and career-building exposure at the intersection of lifestyle, sales, and execution. If you love interacting with people, solving problems, and thrive on making things happen, this role is perfect for you.,