Field Engineer

Job Title: Field Engineer

Company:

Location:

Job Overview

Throne Solutions is seeking a skilled and reliable Field Engineer to support technical operations at our client site in Bengaluru. The ideal candidate will have hands-on experience in IT hardware, network troubleshooting, and on-site support. This role involves working directly with clients, resolving technical issues efficiently, and ensuring smooth operation of IT infrastructure.

Key Responsibilities

• Provide on-site technical support for hardware, software, and network-related issues.
• Install, configure, and troubleshoot desktops, laptops, servers, and network equipment.
• Perform preventive maintenance, diagnostics, and repair tasks on IT systems.
• Coordinate with remote teams for escalations and advanced troubleshooting.
• Document all work performed, including issues, resolutions, and equipment handled.
• Ensure compliance with security and operational standards.
• Support deployment of new systems and upgrades as required.
• Maintain strong client relationships through professional communication and timely service.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or related field (or equivalent experience).
• 2–4 years of experience as a Field Engineer, IT Support Engineer, or similar role.
• Strong troubleshooting skills for hardware, Windows OS, and basic networking.
• Experience with installations, break-fix tasks, device imaging, and system upgrades.
• Familiarity with routers, switches, cabling, and network diagnostics.
• Ability to work independently and manage tasks efficiently.
• Excellent communication and customer service skills.
• Valid driver’s license and ability to travel locally as needed.

Preferred Qualifications

• Certifications such as CompTIA A+, Network+, or equivalent.
• Experience working in data centers or high-security environments.
• Knowledge of ticketing systems (ServiceNow, JIRA, etc.).

What We Offer

• Competitive pay based on experience.
• Opportunity to work with a diverse portfolio of clients.
• Supportive team environment with room for professional growth.