Field Collection Associate

Job Description

Key Responsibilities: Visit customers to collect overdue payments. Document all interactions and payments in the system. Negotiate payment arrangements with customers. Report regularly to the Collection Supervisor/Manager. Ensure compliance with legal and company policies during collections. Resolve disputes and escalate issues as needed. Requirements: High school diploma or equivalent (finance background preferred). Previous experience in collections or customer service. Strong communication and negotiation skills. Valid driver’s license and own transportation (if applicable). Ability to work independently and manage time effectively.