Installation and configuring of Operating Systems of Windows 7, 10 & 11. Good Knowledge of desktop & laptop hardware troubleshooting skills. Installation & configuration of Microsoft Office 365, Outlook & troubleshooting related problems. Configuration of Printer & Scanner. Understanding of various LAN and WAN technologies. Good knowledge of Wi-Fi setup and access point configuration. Good knowledge of IP addressing. Understanding remote installations using remote access tools. Good knowledge of video conferencing solutions.
Responsibilities: * Configure LAN, install OS & admin desktops * Troubleshoot network, hardware & printer issues * Collaborate with IT team on projects & initiatives * Provide desktop support at L1 & L2 levels Health insurance Provident fund Travel allowance
Installation and configuring of Operating Systems of Windows 7, 10 & 11. Good Knowledge of desktop & laptop hardware troubleshooting skills. Installation & configuration of Microsoft Office 365, Outlook & troubleshooting related problems. Configuration of Printer & Scanner. Understanding of various LAN and WAN technologies. Good knowledge of Wi-Fi setup and access point configuration. Good knowledge of IP addressing. Understanding remote installations using remote access tools. Good knowledge of video conferencing solutions.
Manage, monitor, and maintain IT infrastructure, ensuring smooth functioning of systems and networks. Handle all end-user devices, including desktops, laptops, printers, antivirus, and related hardware/software issues. Administer ITIL-based ticketing tools for incident and service management. Prepare and maintain MIS reports covering inventory, KPIs, tickets, and other IT operations. Configure, troubleshoot, and maintain basic networking components (LAN, WAN, WLAN). Ensure IT security best practices are followed across systems and networks. Provide basic support for network switches and wireless access points (WAPs). Manage backup and restore operations using Veeam Backup Software . Ensure compliance with IT policies, procedures, and security standards.
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