Female Customer Care Executive

Job Description

Job Description Job Description: As a Customer Care Executive, you will be the first point of contact for our customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless and satisfying experience across all touchpoints. Key Responsibilities: Customer Interaction: Respond to customer inquiries and concerns through email, chat, and phone in a timely and professional manner. Order Management: Assist customers with order-related questions, including tracking, order modifications, cancellations, and refunds. Issue Resolution: Investigate and resolve customer issues related to product quality, shipping, billing, and more, ensuring a satisfactory outcome for the customer. Requirements: Strong problem-solving skills with a customer-first approach. Female candidates are highly preferred. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Morning shift Experience: Customer service: 1 year (Required) Language: English (Required) Location: Jaipur, Rajasthan (Required) Work Location: In person