FCAP Technologies is a leading provider of advanced software solutions with a focus on enhancing operational efficiencies and delivering value to clients across various industries.
Not specified
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
About the Role: We are seeking a dynamic Regional Channel Sales Head for Western India to spearhead the expansion of BharatNXTs payment services through a robust network of distributors and dealers. Responsible for app downloads and overall acquiring of customers through diversified business channels. The successful candidate will be responsible for driving app downloads and customer acquisition within diverse business channels. This is a key position in developing and nurturing relationships with channel partners and ensuring that BharatNXT services are accessible extensively across the length and breadth of the region. Key Responsibilities: 1. Channel Development a. Drive downloads and adoption of the BharatNXT App in the dealer and distributor networks. b. Use traditional sales channels to assist in customer acquisition. c. Build and maintain channel partnership to drive sales with the distributors and dealers. d. Mobilize and enable the channel partners to download the app and make payments through the BharatNXT platform 2. Market Analysis: a. Conduct comprehensive market analysis to identify market trends, customer requirements, and competitor activities. b. Identify potential opportunities and capitalize on them for territory growth. 3. Sales Planning and Monitoring: a. Formulate right sales forecast and provide frequency performance reporting i.e., revenues, sales pipeline, and KPIs. 4. Channel Expansion: a. Identification and onboarding of new channel partners across existing and untapped geographies. Candidate Profile: The candidate must have vast experience in the field of channel sales of diversified business categories, 10-15 years experience in Western Indian market is a must. Track record of proven sales in meeting and exceeding set targets. Ability to motivate and energize channel partners toward driving downloads and active usage of BharatNXT payment services. Strong analytical, forecasting and reporting skills. Excellent relationship building and communication skills. This role will contribute effectively to the growth strategy of BharatNXT in Western India and is a perfect opportunity for a well-experienced channel sales professional to create a remarkable impact. Compensation: As per the industry standards.
Not specified
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Role Overview We are seeking a proactive and detail-oriented Operations Specialist to support our business operations. This role involves managing communication schedules across channels like WhatsApp, SMS, and email, creating customer engagement flows in MoEngage, performing data analysis to drive strategic decisions, and staying up to date with industry trends and updates. The ideal candidate will ensure smooth operational processes to enhance customer retention, engagement, and overall business efficiency. Key Responsibilities Schedule and manage communications across omni-channel to enhance customer engagement and retention. Perform data analysis and reporting to provide actionable insights for business strategy and decision-making. Collaborate with cross-functional teams to ensure timely, consistent messaging and effective campaign execution. Monitor and evaluate operational processes to identify areas of improvement and implement best practices. Stay informed about the latest updates and trends in communication channels, marketing automation, and business operations. Support other business operations tasks as needed to ensure organizational efficiency and effectiveness. Requirements Proven experience in business operations, communication management, or related fields. Hands-on experience with MoEngage or similar marketing automation tools. Proficiency in data analysis and reporting, with strong analytical and problem-solving skills. Excellent organizational and project management abilities. Strong communication skills and the ability to collaborate effectively with cross-functional teams. Ability to stay updated with industry trends and implement relevant changes. Basic knowledge of AI tools for improving efficiency and automating simple tasks Ability to manage updates, execution, and operational changes with minimal dependencies Proactive problem-solver who thrives in fast-paced environments. Experience in a fintech or SaaS company is a plus. Preferred Qualifications Bachelor s degree 0-2 years of experience in product operations, business operations, or workflow/process management Familiarity with customer retention strategies and data-driven decision-making. Knowledge of SQL, Excel, or other data analysis tools is an advantage.
Not specified
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Responsibilities: This role will focus mostly on customer service and product operations to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground. Delivering the best-in-class service and experience in the most friendly and timely manner across the channels (Chats, Calls and Emails) Escalating customer issues and IT bugs to help improve our product Collaborate with cross-functional teams to ensure prompt issue resolution Maintain a comprehensive understanding of our products and services to effectively assist customers Handle sensitive customer information with confidentiality and integrity Suggesting process product improvements based on user feedback Assisting the team in reporting analyses Analysis of repeated cases for reduction Being a team player and learning from your peers Basic Qualifications: 1- 4 years of previous job experience in customer service Passionate about our mission and our customers Highly entrepreneurial, team player, proactive, and willing to get your hands dirty Excellent communication skills, both oral and written (English and Hindi) Good grammar, spelling and punctuation Ability to multitask and manage time effectively in a fast-paced environment Driven by data and highly analytical, basic understanding of Excel/G-sheet/Docs preferred Good typing speed (ideally above 45 wpm) Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays
Not specified
INR 27.5 - 34.0 Lacs P.A.
Work from Office
Full Time
Role: We are looking for passionate and driven individuals to manage the entire product function, someone who have had a good product management background (preferably in fintech or Payments/Lending domain) and is hungry to build and serve customers. Responsibilities: Build and own the product roadmap Lead and mentor a team of equally passionate product managers, fostering a culture of innovation Market research to keep updated with the ground realities and industry trends and a deeper understanding of the customer needs Collaborate with cross-functional teams to drive unified product development. Oversee the entire product lifecycle, ensuring quality and customer satisfaction. Manage product budgets and make data-driven decisions throughout the development process. Basic Qualifications: We usually look part the education qualifications and focus on your experience and capabilities alone 5-8 years of relevant work experience in Product Management roles preferably in the Fintech or Financial Services industry Strong leadership and people skills Ownership mindset, always curious, does not take up anything without knowing the Why Ability to think strategically and align product goals with overall business objectives. Excellent communication skills for conveying complex product concepts to various stakeholders. Customer-centric mindset with a focus on delivering value. Strong analytical skills to interpret data and make informed decisions. Industry knowledge, especially within the context of the companys products and services. We are a small team of highly motivated people and want people who have a strong sense of ownership and passion for what they do. If you are expecting a 9-5 type, very well defined structured role - this is not the place for you. But if you are looking for a steep learning curve building innovation in the payment space and are ready to roll up your sleeves to get work done, we would love to hear from you!
Not specified
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
In the Customer Engagement, retention and growth team we draw patterns from user behaviour and build and run rewards and offers campaigns that will ensure repeated transactions and usage of the app. We use data to understand customer preferences and ensure that the product roadmap is robust and includes all relevant functionalities that the customer would expect going forward. We assist the product team in creating the requirements and also testing these. We manage all communications required with the user. Required candidate s profile : 3 - 4 years min. experience in the below Ability to understand data patterns and create campaigns. Measurement of impact against these will be performance criteria for the candidate Comfortable with marketing automation tools - MoEngage, Gupshup, Rewards loyalty programs Should have effectively achieved customer retention/engagement metrics set by the organisation Should be able to envisage and draft creative, engaging and visually attractive communications including notifications, emails, messages and videos (with assistance of designer, appropriate tools) Ability to help Product team to draft and prioritize customer requirements for the product roadmap Should have worked in the customer success / engagement / retention team of a B2C mobile/web app company Passionate about Data and Analytics technologies - Should be able to look at collected data, analyze it and extract actionable insights. Should have knowledge of consoles / tools used to understand, strategize and manage data about customers Should have collaboration skills to ensure close coordination of marketing, product and tech team in order to achieve the desired customer journey Teamwork - Should have experience of working in a team and Should have supervised work of teams of 2-3 juniors Experience of FinTech / BFSI is preferable
Not specified
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Data Analysis & Insights: Analyze large datasets to identify trends, patterns, and anomalies across various business functions. Risk & Operations Monitoring: Track and assess risk trends, dispute patterns, and transaction behaviors to enhance risk mitigation strategies. Performance Optimization: Conduct routing checks, refund trend analysis, and P&L optimizations to improve overall system efficiency. Cohort & Differential Analysis: Provide detailed insights into cohort behaviors, refund retention strategies, and transaction flow optimizations. Stakeholder Collaboration: Work closely with the Risk, Operations, and Finance teams to implement data-driven strategies. Process Automation & Reporting: Develop dashboards, monthly reports, and summary sheets to provide visibility into key metrics. Key Skills & Qualifications: Bachelors/Master s degree in Data Science, Statistics, Finance, or a related field. Min 1 yrs experience with analytics tools such as MoEngage, Tableau, or Power BI is a plus. Strong understanding of financial and operational metrics, including P&L, refund flows, and dispute trends. Detail-oriented with excellent problem-solving skills and an ability to identify inefficiencies. Prior experience in fintech, banking, or payments industry is an advantage
Not specified
INR 12.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Deep Strategic Research & insights - Investigate new fintech products, their funding, regulations, business models, competitors, and global comparisons. Cross-Team Collaboration - Work with Product, Tech, and Founders to drive strategic initiatives. Investor Relations - Assist with investor updates, reports, and fundraising efforts. Ad-hoc Strategic Projects - Take ownership of critical projects that drive BharatNXT s growth. Qualification & Skills Required Has 1-3 years of experience in consulting, Big 4, or a high-growth startup Is naturally curious, analytical, and detail-oriented Has experience in researching products, companies, and markets to generate valuable insights Has a product-first mindset understands how fintech products work under the hood Is a self-starter who thrives in fast-paced, unstructured environments Can own projects end-to-end with minimal supervision Bonus Points If You have worked in fintech or payments
Not specified
INR 35.0 - 40.0 Lacs P.A.
Work from Office
Full Time
Develop and execute a comprehensive product strategy aligned with the companys overall business objectives. Identify market opportunities and emerging trends in the fintech industry, particularly in payments and credit underwriting. Conduct thorough market research and competitive analysis to inform product decisions. Product Development: Define product requirements and create detailed product specifications. Collaborate closely with cross-functional teams, to deliver high-quality products. Prioritize features and functionalities based on business impact and customer needs. Oversee the entire product development lifecycle, from ideation to launch and post-launch support. Data and AI Integration: Work on integrating alternative data sources and develop advanced ML models for credit risk assessment. Continuously refine and optimize ML models to improve accuracy and predictive power. Ensure data quality and privacy compliance throughout the product development process. User Experience: Design intuitive and user-friendly interfaces for both internal and external users. Conduct user research and usability testing to gather feedback and optimize the user experience. Collaborate with UX designers to create visually appealing and engaging user interfaces. Product Launch and Go-to-Market: Develop a comprehensive go-to-market strategy, including marketing and sales enablement. Collaborate with marketing and sales teams to educate the market and generate demand for the product. Launch the product successfully and ensure a smooth transition to production. Required Skills and Experience: Proven experience as a product manager in the fintech industry, with a focus on payments and credit underwriting or related fields. Strong understanding of credit risk assessment, underwriting principles, and regulatory requirements. Deep knowledge of AI, ML, and data science techniques, particularly as applied to credit risk modeling. Excellent analytical and problem-solving skills. Additional Considerations: Domain Expertise: A strong understanding of the financial services industry, particularly payments, lending and credit, is highly desirable. Technical Proficiency: Experience with data engineering, cloud platforms (e.g., AWS, GCP), and data visualization tools is beneficial. Leadership Skills: The ability to lead and motivate teams, as well as influence stakeholders, is essential. Business Acumen: A strong understanding of various business models will be key. Strong drive and passion: You absolutely need this to thrive in a fast-paced startup environment. Qualifications: More than educational qualifications, we value experience and passion (MUST) 5-10 years of relevant work experience in Product Management (Anyone with no Product Management experience will be automatically filtered out, pls do NOT apply) Prior Fintech experience - Highly preferred Prior startup experience/BFSI/Financial Services experience is also valuabl
Not specified
INR 16.0 - 18.0 Lacs P.A.
Work from Office
Full Time
Develop and execute a comprehensive product strategy aligned with the companys overall business objectives. Identify market opportunities and emerging trends in the fintech industry, particularly in payments and credit underwriting. Conduct thorough market research and competitive analysis to inform product decisions. Product Development: Define product requirements and create detailed product specifications. Collaborate closely with cross-functional teams, to deliver high-quality products. Prioritize features and functionalities based on business impact and customer needs. Oversee the entire product development lifecycle, from ideation to launch and post-launch support. Data and AI Integration: Work on integrating alternative data sources and develop advanced ML models for credit risk assessment. Continuously refine and optimize ML models to improve accuracy and predictive power. Ensure data quality and privacy compliance throughout the product development process. User Experience: Design intuitive and user-friendly interfaces for both internal and external users. Conduct user research and usability testing to gather feedback and optimize the user experience. Collaborate with UX designers to create visually appealing and engaging user interfaces. Product Launch and Go-to-Market: Develop a comprehensive go-to-market strategy, including marketing and sales enablement. Collaborate with marketing and sales teams to educate the market and generate demand for the product. Launch the product successfully and ensure a smooth transition to production. Required Skills and Experience: Proven experience as a product manager in the fintech industry, with a focus on payments and credit underwriting or related fields. Strong understanding of credit risk assessment, underwriting principles, and regulatory requirements. Deep knowledge of AI, ML, and data science techniques, particularly as applied to credit risk modeling. Excellent analytical and problem-solving skills. Additional Considerations: Domain Expertise: A strong understanding of the financial services industry, particularly payments, lending and credit, is highly desirable. Technical Proficiency: Experience with data engineering, cloud platforms (e.g., AWS, GCP), and data visualization tools is beneficial. Business Acumen: A strong understanding of various business models will be key. Strong drive and passion: You absolutely need this to thrive in a fast-paced startup environment. Qualifications: More than educational qualifications, we value experience and passion (MUST) 2-5 years of relevant work experience in Product Management (Anyone with no Product Management experience will be automatically filtered out, pls do NOT apply) Prior Fintech experience - Highly preferred Prior startup experience/BFSI/Financial Services experience is also valuabl
Not specified
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Payout Management: Process and monitor payouts to clients, ensuring accuracy and timely execution. Reconciliations & Ledger Maintenance: Conduct daily reconciliations, maintain transaction logs, and ensure financial records are up to date. Transaction Monitoring: Establish and verify money trails to ensure all transactions are accounted for and settled correctly. Operational Coordination: Work closely with third-party payment partners, banks, and internal teams to ensure smooth daily operations. Customer Support Liaison: Collaborate with the customer support team to resolve transaction-related queries and issues efficiently. Compliance & Accuracy: Ensure adherence to internal financial policies and regulatory requirements while maintaining a strong attention to detail. Key Skills & Qualifications: Bachelors degree in Finance, Accounting, Business, or a related field. 0-1 Year experience in financial operations, payments processing, or banking is preferred. Strong analytical and problem-solving skills with a keen eye for detail. Ability to take ownership of tasks and work independently in a fast-paced environment. Proficiency in Excel, reconciliation tools, and payment processing systems is a plus.
Not specified
INR 1.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Executing all SEO strategies and Content postings on Forums, Review sites, Blogs, and social sites. Article Submission, Social Bookmarking, Press Release Submissions etc. Analyzing and Managing traffic growth. Strong background in cracking Search Algorithms and keywords marketing specialize in Dynamic Pages Optimization, Web analytics & Internet marketing. Ability to show competitive keyword ranking on Search engines On-page & off-page strategies with Optimization. Performing Keyword Research, Competition Analysis, Ranking reporting etc . Undertake the different Link Building activities such as classified listing, Business Listing, Social Media Promotions etc Should have good expertise in Online Reputation Management & Content Writing Skills is a must. Required Experience, Skills, and Qualifications Developing App Store Optimization (ASO) strategies to ensure that all relevant apps appear at the top of the search results in all applicable App stores Optimizing conversion rates for app download pages by utilizing various content and visual tools Monitoring and tracking app store rankings using the latest analytic tracking tools Performing keyword research in multiple languages Writing app descriptions, titles using researched keywords Proofreading and editing reports SEO Specialist Responsibilities Update existing content to include more keywords. Create quality content. Research keyword trends. Analyse all analytics to gauge which areas of the site have more potential. SEO / ASO Specialist Requirements Knowledge of SEO practices. Familiarity with Google Analytics and other analytic tools. Excellent written communication skills. Ability to multitask. Experience with ASO - Must A strong understanding of Keyword research Proven knowledge of mobile platforms and technologies An excellent understanding of the different App stores and their processes Excellent analytical skills High proficiency in Excel Organized, creative and detail oriented An avid smartphone user who is passionate about the mobile world Detail oriented, multi tasker Creative and technical mindset Ability to work autonomously and in a self-directed manner
Not specified
INR 15.0 - 19.0 Lacs P.A.
Work from Office
Full Time
Take ownership for complex, ambiguous problems that require insight from multiple perspectives, synthesize information across areas, and provide innovative solutions that consider the organizations larger strategy. Use data-driven insights to make informed decisions across various functions, ensuring that metrics and analytics guide business growth and strategy. Act as a bridge between departments and organizations, ensuring smooth communication and collaboration across teams, from marketing and operations to finance and product development. Help prioritize projects and allocate resources effectively across departments to ensure efficient use of time, budget, and manpower. Conduct research across various sectors to stay updated on industry trends and competitor activities, helping inform strategic decisions and business opportunities.
Not specified
INR 9.0 - 15.0 Lacs P.A.
Work from Office
Full Time
We are looking for a Tech Savvy Finance Manager to take charge of the financial health of our company by administering accounting operations. You should be familiar with audits, GST invoices, budget and MIS preparations. Our ideal candidate demonstrates interest in managing accounting activities, including treasury operations, investments, bank reconciliations, accounts payable and accounts receivable. You should also have excellent organizational skills and be able to handle time-sensitive tasks. Ultimately, you ll be responsible for the day-to-day management of our financial transactions and will be working directly with the CEO and all stakeholders involved. Key Roles Responsibilities: Planning financial budgets to increase operational efficiency of the organization Monitor cash-flow of the organization by monitoring income, expenditure, and investments Maintain receipts and records for all the business transactions Preparing financial reports and evaluating them to optimize resources Preparing balance sheet, PL statements, invoices, etc Monitoring transactions, identifying irregularities in invoices, monitor bank deposits and payments, etc. Identifying areas of cost-reduction to maximize profit is one of the key responsibility that should be included in finance executive job description Assisting the managerial team in budgeting, taxes, and investments Monitor the economic and financial changes Assist in financial audits Performing regular financial analysis; resolving issues Required Qualifications Skills 4+ years of accounting/finance experience, preferably at a start-up. Proven work experience as a Finance Officer or similar role Solid knowledge of financial and accounting procedures Experience using financial software, new age tools, e-Invoicing Advanced MS Excel skills Strong knowledge of financial regulations Excellent analytical and numerical skills Sharp time management skills Strong ethics, with an ability to manage confidential data At Least a Bachelors degree in Finance, Accounting or Economics Professional qualification as a CFA/CPA or CA is considered a plus
Not specified
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
About the Role As a Program Manager, you will be responsible for end-to-end planning and execution of key programs, ensuring alignment across teams and external partners. You will coordinate multiple functions, track program milestones, manage third-party relations, and oversee the launch of new initiatives. Additionally, you will keep a close watch on relevant market APIs and industry developments to create business synergies. Key Responsibilities: Program Execution: Lead and manage programs from planning to go-live, ensuring smooth execution across teams. Cross-functional Coordination: Work closely with Product, Operations, Risk, Tech, and Business teams to streamline processes. Checklist Process Management: Create and maintain detailed checklists to track program readiness and completion. Market API Industry Tracking: Identify and evaluate relevant APIs, fintech trends, and third-party solutions to enhance business capabilities. Stakeholder Third-Party Management: Engage with external partners, vendors, and service providers to facilitate program success. Follow-ups Reporting: Ensure timely follow-ups, documentation, and reporting on program progress and challenges. Ad-hoc Monthly Processes: Manage ongoing initiatives, process optimizations, and new program launches based on business needs. Key Skills Qualifications: Bachelors/Master s degree in Business, Engineering, or a related field. Min 1 Year experience in program management, project coordination, or business operations. Strong problem-solving skills with the ability to manage multiple projects simultaneously. Excellent organizational, communication, and stakeholder management skills. Understanding of fintech APIs, payment flows, or financial processes is a plus. Hands-on experience with project management tools (JIRA, Asana, Trello, or similar) is an advantage.
Not specified
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Assist Finance Manager in planning financial budgets to increase the operational efficiency of the organization Assist to monitor cash-flow of the organization by monitoring income, expenditure, and investments Maintain receipts and records for all the business transactions Preparing financial reports and evaluating them to optimize resources Preparing balance sheet, P&L statements, invoices, etc Monitoring transactions, identifying irregularities in invoices, monitoring bank transfers and payments, etc. Identifying areas of cost-reduction to maximize profit is one of the key responsibilities. Assisting the managerial team in budgeting, taxes, and investments Monitor the economic and financial changes Assist in financial audits Performing regular financial analysis; resolving issues Required Qualifications & Skills 2+ years of accounting/finance experience, preferably at a start-up. Proven work experience as a Assistant or Executive position or similar role Solid knowledge of financial and accounting procedures Experience using financial software, new age tools, e-Invoicing Advanced MS Excel skills Strong knowledge of financial regulations Excellent analytical and numerical skills Strong ethics, with an ability to manage confidential data At Least a bachelor s degree in finance, Accounting or Economics Professional qualification as an MBA or CA Inter is considered a plus
Not specified
INR 11.0 - 15.0 Lacs P.A.
Work from Office
Full Time
2-4 years of relevant experience in Banks or NBFCs in Digital Lending Exceptional verbal and written communication skills. Ability to think strategically and contribute to the development of overall business strategies amidst ambiguity. Ability to analyze market trends, identify opportunities, and make data-driven decisions. Strong interpersonal skills and the ability to build relationships with internal stakeholders and external partners Proven track record of end to end program management of new alliance and partnership Thrives in a dynamic and fast-paced Fintech environment, with a passion for innovation and staying ahead of industry changes. Key Responsibilities: Develop and execute a comprehensive strategy for establishing and expanding lending partnerships in alignment with business objectives. Oversee the end-to-end management of lending partnerships Conduct thorough market analysis to identify trends, opportunities, and potential risks, providing insights to inform strategic decision-making. Establish and monitor key performance indicators, regularly reporting on the success and challenges of lending partnerships, with actionable insights for continuous improvement. Ensure adherence to all relevant regulatory requirements and compliance standards within the Fintech and lending space. Co Ordinate with partners and achieve monthly sales Target. Track Customers Journey and arrange necessary action for quick Loan Disbursemen
Not specified
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Basic Requirements: Bachelors degree (Marketing or a related field) 2+ years of experience in campaign management, content creation, and brand strategy. Good understanding of digital and social media marketing, content strategy, and traditional marketing channels. Excellent communication skills with an ability to collaborate across teams. Ability to manage multiple stakeholders, vendors, and external partners Highly adaptable and able to thrive in a dynamic, high-growth fintech environment. Enthusiastic about taking ownership and willing to take initiative to meet team goals. Key Responsibilities: Execute end-to-end marketing campaigns across digital and offline platforms, ensuring alignment with brand objectives and timelines. Assist in day-to-day operations, including coordination with internal and external stakeholders for seamless execution of tasks. Support in conducting research on fintech industry trends, competitor strategies, and target audience behaviors to optimize marketing strategies. Collaborate with agencies, vendors, and internal teams to manage creative development, media planning, and campaign execution. Support in managing allocation and disbursal of rewards programmes, ensuring compliance with internal processes. Oversee and manage social media accounts, including content creation. Contribute to the creation of promotional materials, presentations, and marketing collateral, adhering to branding guidelines. Stay updated on the latest marketing tools, platforms, and best practices to enhance overall campaign effectiveness. We are a small team of highly motivated people and want people who have a strong sense of ownership and passion for what they do. If you are expecting a 9-5 types, very well defined structured role - this is not the place for you. But if you are looking for a steep learning curve building innovation in the payment space and are ready to roll up your sleeves to get work done, we would love to hear from you!
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