F&B Steward / GSA

Job Description

Roles and Responsibilities Ensure smooth functioning of all F&B outlets, including beverage services, banquets, room service, and other events. Handle guest complaints and feedback to improve overall customer satisfaction. Manage inventory levels to minimize wastage and optimize stockroom organization. Supervise team members to maintain high standards of hygiene and cleanliness throughout the hotel. Plan menus according to seasonal trends and dietary requirements. Excellent communication skills for effective guest handling and complaint resolution.