F&B Service Guest Experience Associate

0 - 4 years

1 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced F&B Service Guest Experience Associate to join our team. The ideal candidate will have a strong background in hospitality and excellent customer service skills.

Roles and Responsibility

  • Provide exceptional guest experiences through effective communication and problem-solving.
  • Manage front-of-house operations, including reception, concierge, and bell captain duties.
  • Coordinate with various departments to ensure seamless service delivery.
  • Maintain high standards of quality, hygiene, and safety.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives.

Job Requirements

  • Proven experience in hospitality or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to delivering high-quality services.
  • Familiarity with hotel management systems and software applications.
  • Ability to adapt to changing situations and priorities.

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