F&B Associate

Job Description

Key Responsibilities: 1. Meal Service & Customer Interaction Ensure Timely Service: Deliver high-quality meals according to the daily menu and schedules. Customer Engagement: Greet and assist employees, address their dietary preferences or concerns, and provide excellent customer service. Maintain Cleanliness: Ensure all dining areas, food counters, and kitchens meet the hygiene standards set by Food Whisperer. Assist in Meal Prep: Support kitchen staff during food preparation and ensure all meals are served correctly. 2. Technology Use & Operational Support Food Ordering & App Interaction: Assist employees with placing orders via the app and ensure seamless operation through Food Whisperer’s digital platform. Monitor & Track Inventory: Help monitor stock levels and assist in reporting any shortages or discrepancies using the company’s digital system. Feedback Collection: Gather customer feedback through the platform to ensure satisfaction and report any issues to the Site Manager. 3. Quality Assurance & Compliance Adhere to Safety Standards: Follow all food safety guidelines and report any potential hazards to supervisors. Maintain Freshness & Quality: Ensure that food is served fresh, attractive, and at the correct temperature. Support Audits: Assist in the implementation of internal audits for quality control and hygiene compliance. 4. Sustainability & Waste Management Sustainable Practices: Support initiatives to reduce food waste and follow sustainability practices set by Food Whisperer. Waste Disposal: Ensure proper disposal and recycling of food waste and packaging materials. Required Skills & Qualifications: Technical & Operational Skills F&B Experience: Previous experience in food service, hospitality, or a corporate cafeteria setting is preferred. Technology Savvy: Comfortable with mobile applications and digital systems used for food orders and service management. Food Safety Knowledge: Understanding of food safety standards, health regulations, and hygiene practices. Interpersonal Skills Customer-Oriented: Strong communication skills and a friendly attitude towards employees and guests. Teamwork: Ability to work efficiently in a team-oriented environment and take instructions from supervisors. Problem-Solving: Ability to resolve issues and handle minor challenges as they arise. Physical Requirements Stamina: Ability to stand for long periods, move quickly, and handle busy meal service hours. Adaptability: Ability to work in different environments and adjust to various tasks and responsibilities. Interested please share your updated resume on pooja.sharma@prep.study Show more Show less