Expert SailPoint Engineer

Superintelligence technology

0 years

3 - 14 Lacs

hyderābād

Posted:2 weeks ago| Platform: GlassDoor logo

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Skills Required

sailpoint resolve management iam security restore support service

Work Mode

On-site

Job Type

Full Time

Job Description

Expert SailPoint Engineer

Onsite

Location Hyderabad

Exp overall 13+ yrs

Responsibilities:

Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM)
Manage proactively the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents
Create and maintain client knowledge articles, Standard Operating Procedure (SOPs), and scripts to restore normal operations
Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols
Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs

Job Type: Full-time

Pay: ₹338,310.91 - ₹1,462,414.43 per year

Work Location: In person

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