Expert Process Analytics, SAP Signavio

Job Description

Preference will be given to candidates based in North Bangalore. The role will begin as a remote position and transition to a hybrid schedule, requiring in-office presence three days per week. Purpose and Scope: Administration, configuration, and enhancement of the SAP Signavio platform, ensuring that it supports the discovery, documentation and optimization of business processes across the company. Creation and enhancement of management and business relevant process flows and process analyses within the Process Documentation and Process Mining area Taking over the Project lead role of Process Excellence implementation projects Responsibilities: Close collaboration with the business to understand their challenges, business scenarios and business processes Analyzing business needs, providing expertise on possible solutions and implementing & deploying those solutions to the customer Make use of the full potential of the SAP Signavio Process Suite to identify process improvement opportunities Technical maintenance of the SAP Signavio infrastructure, ensuring optimal performance, data security, and data integrity Support training initiatives to the Process Excellence user community and provide guidance in best practices in process management and troubleshooting assistance as needed Stay updated on the latest trends in SAP Signavio and business process management to recommend and implement enhancements Prepare, maintain and update of new and existing support documentation Assist in building up an active Process Excellence community Qualifications: Bachelors or Masters degree in Business Information Technologies, Computer Science, Business Informatics, Business Administration or a comparable degree program Minimum of 3 years of professional experience especially in business process management and process mining Excellent analytical and problem-solving skills Good communication skills and the ability in supporting business together with a deep understanding for customer needs Team player by contributing, learning and sharing new knowledge and ideas Good knowledge of moderation and presentation techniques Experience with agile methodologies (eg Scrum, Kanban) Ability to work effectively in a globally dispersed team and business partners Highly developed and proven understanding of business process management concepts, BPM technology, etc and familiarity with process modeling notations, ideally BPMN 2.0 Deep understanding of business processes such as Order-to-Cash, Source-to-Pay, etc and their typical improvement potentials Extensive knowledge and hands-on experience with at least one business process management & process mining tool (eg, Signavio, Celonis, ARIS ). Certification is a PLUS Strong technical knowledge especially with SQL in regard to data transformation & analytics as well as database technologies, ETL, and programming (JavaScript, Python, R) Experience working with SAP ECC/HANA Fluent in English is a must (written and spoken) Additional languages are an advantage but not essential Flexible working schedule with late night/early morning support hours if needed as main stakeholders working in CET & EST time zone.