EXELmoto

2 Job openings at EXELmoto
Mechanical CAD Engineer mumbai,maharashtra,india 4 years None Not disclosed On-site Full Time

Location: Mumbai Department: R&D / Product Engineering Employment Type: Full-time --- Role Overview We are looking for a detail-oriented Mechanical CAD Engineer with strong SolidWorks capability to convert design briefs into precise 3D models and manufacturing-ready drawings. This role focuses on component-level development, ensuring parts are accurately designed, manufacturable, and ready for supplier production. The ideal candidate has strong fundamentals in mechanical design, excellent drafting skills, and an understanding of DFM/DFA and GD&T. --- Key Responsibilities 1. 3D Modelling & Part Development Interpret design briefs from the engineering or industrial design team. Create accurate 3D models of components in SolidWorks. Develop assemblies when required to check fit, alignment, and functionality. Ensure designs adhere to engineering standards, load considerations, and functional requirements. 2. Engineering Drawings & Documentation Generate precise 2D manufacturing drawings with proper dimensions, tolerances, GD&T, surface finishes, and material specifications. Create BOMs, revision sheets, and supporting documents as required. Maintain drawing accuracy to ensure seamless supplier communication and zero ambiguity. 3. Supplier Enablement & Production Support Prepare drawings and documentation suitable for machining, fabrication, moulding, or other manufacturing processes. Review supplier questions and provide clarifications on part dimensions, GD&T, and assembly requirements. Conduct basic DFM checks to ensure manufacturability and reduce iterations. 4. Internal Collaboration Work closely with the Product Engineering, Industrial Design, and R&D teams to ensure parts meet functional and aesthetic goals. Collaborate with testing and production teams for validation and improvements. Revise designs based on feedback, testing results, or production constraints. 5. Quality & Version Control Maintain version-controlled CAD files and drawing releases. Ensure all documentation follows Exelmoto's internal standards. Keep track of revisions, part numbers, and design updates. --- Required Skills & Competencies Technical Skills Strong command of SolidWorks (Parts, Assemblies, Drawings ). Knowledge of GD&T, tolerancing, and drafting standards. Understanding of materials (metals, plastics, composites) and basic mechanical principles. Familiarity with DFM/DFA for CNC machining, sheet metal, fabrication, and casting. Ability to read, interpret, and create engineering drawings. Soft Skills High attention to detail Strong communication for supplier and internal coordination Ability to work independently and meet timelines Structured documentation habits and version control discipline --- Qualifications Diploma or Degree in Mechanical Engineering or related field 1–4 years experience in CAD design (SolidWorks) Experience in automotive, EV, consumer products, or machinery preferred Freshers with exceptional CAD portfolios may be considered --- KPIs for Performance Accuracy & clarity of drawings Number of iterations required with suppliers Timeliness of deliverables Adherence to DFM principles Internal engineering feedback scores --- What We Offer Opportunity to work on innovative electric mobility products Growth path toward Design Engineer, Product Engineer, or R&D Engineer Competitive salary based on experience Young, collaborative engineering environment

Customer Engagement Executive mumbai,maharashtra,india 4 years None Not disclosed On-site Full Time

Location: Mumbai Department: Sales & Customer Experience Employment Type: Full-time --- About the Role We are looking for a proactive and customer-focused Sales Executive who will manage and convert inbound leads across all channels — calls, Instagram, website, WhatsApp, Facebook, and email. This role is critical in shaping a prospective customer’s first impression of Exelmoto, guiding them through our product offerings, answering queries, and driving them confidently toward purchase. --- Key Responsibilities 1. Lead Handling & Follow-up Manage and respond to inbound queries across: Calls, Instagram DMs, WhatsApp, Website Enquiries, Facebook, Email, and Marketplace listings. Ensure rapid response times following Exelmoto’s customer experience standards. Maintain a daily follow-up system to nurture all active leads until conversion. 2. Customer Engagement & Conversion Understand customer needs, riding patterns, budget, and product preferences. Explain Exelmoto product features, benefits, pricing, delivery timelines, and financing options clearly and confidently. Conduct virtual demos (video calls), share product videos, brochures, and FAQs. Offer personalised recommendations based on customer use-case (commute, fitness, last-mile delivery, campus use, etc.). Guide customers smoothly from enquiry → interest → test ride → purchase → post-purchase onboarding. 3. CRM & Reporting Log all leads, conversations, and status updates on CRM / lead management platform. Maintain clear and accurate records of interactions, follow-up tasks, and conversion probability. Generate daily/weekly reports on: Lead volume Conversion rate Follow-up efficiency Reasons for lost leads 4. Cross-Functional Coordination Work closely with the marketing team to share feedback on lead quality. Coordinate with operations for scheduling test rides, stock status, and delivery timelines. Provide customer insights to improve product, website, and communication flow. 5. Customer Experience & Brand Representation Deliver a friendly, trustworthy, and solution-oriented experience that aligns with Exelmoto’s brand voice. Maintain professional communication at all times across text, call, and video. Assist customers with payment, order confirmation, and basic troubleshooting before handover to support team. --- Key Skills & Competencies Must-Have Skills Strong communication skills (English & Hindi essential; other regional languages an added advantage) High responsiveness and ownership mindset Ability to understand and explain a technical product simply Confident selling and negotiation skills Experience with CRM tools (Hubspot, Zoho, or similar) Customer-first and problem-solving approach Good-to-Have Experience in D2C sales, automotive retail, or lifestyle consumer brands Comfort with video calling and virtual demos Knowledge of basic mobility/EV industry trends --- Qualifications Graduate in any discipline 1–4 years of experience in sales, inside sales, customer support or similar roles Freshers with exceptional communication skills may also apply --- KPIs for Performance Lead response time Lead-to-purchase conversion rate Follow-up consistency Customer satisfaction score (post-purchase feedback) Revenue generated per month --- What We Offer Competitive salary + incentives on conversions Training on EV products, sales scripts, and CRM tools Opportunity to grow within Sales or CX leadership roles Work with a young, fast-growing brand shaping the future of mobility