Executive/Intern - Marketing Operations

Executive/Intern - Marketing Operations

About Us

The Living Influence is a premium online marketplace specialising in curated luxury home decor products. We curate products from distinguished brands to offer our discerning customers unique and exceptional pieces for their living spaces.

Position Overview

CALLING FRESHERS

We are looking for a motivated and self driven individuals, excellent in written and verbal English communication. The experience entails interaction with customers and Leading Indian Designers in the Interior Product Design space in India.

Key Responsibilities

• Process and monitor customer orders from receipt to delivery, ensuring timely fulfillment
• Maintain strong communication with partner brands regarding shipping logistics, inventory updates, and delivery timelines
• Analyze and report on monthly performance metrics from Google Analytics and Meta advertising platforms
• Implement strategic follow-up with customers who have abandoned checkouts to improve conversion rates
• Create and distribute engaging content for email campaigns and WhatsApp communications
• Troubleshoot order issues and coordinate solutions between customers and brand partners

Required Qualifications

• Bachelor's degree / BBA
• Fresher in e-commerce operations or retail management
• Basic understanding of digital marketing analytics
• Proficiency in MS Office and e-commerce platforms
• A diploma in Marketing will be an added advantage.

Skills

• Strong organizational skills with attention to detail
• Excellent communication abilities, both written and verbal
• Understanding of customer service best practices

Preferred

• Experience with home decor or luxury retail
• Knowledge of inventory management systems
• Familiarity with email marketing platforms

If you're passionate about interior design and creating exceptional customer experiences in the luxury home decor space, we'd love to hear from you.

Website : https://thelivinginfluence.com/

Insta : https://www.instagram.com/thelivinginfluence/

If interested please email us on pracheta@thelivinginfluence.com