Posted:6 hours ago|
Platform:
On-site
Full Time
Please find the JD.
Role:- Executive (Ticketing)
Location- Mumbai
Responsibilties :-
1. Handling International & Domestic Air reservations/ ticketing
2. Attending queries, PNR creation & management, Itinerary pricing, fare quote, issuing
3. Handling reservation & routing experience
4. Automated tickets, and answering phone calls
5. Update DSR on daily basis
6. Ensure on telephony & email SLA’s are met
7. Co-coordinating directly with Corporate and reverting on Emails & calls on their queries
8. Should have knowledge of travel process of all corporates
9. Should have strong knowledge on Air reservations & ticketing prices given any emergency travelling situation
10. Provide timely support for any emergency travel related service requirement
11. Updated on Air reservations and ticketing as per travel emergency requirements
- Minimum 1 year experience working on GDS like Amadeus, Sabre, Galileo
- Experience in Airline ticketing for corporates
- Hands on Experience in PNR issuance, re-issuance, cancellation
Thomas Cook India Limited
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