Executive - Telesales

Job Description

Roles and Responsibilities - Outbound calling to sale the loan and finance products like Personal Loan - Coordinating with the customer and manager to provide the respective details and documents required for processing the loan - Coordinating with the bankers and relationship manager to solve the customer query - Uses independent judgement and resourcefulness to convert the customer and offer the personal loan. - Uses time-management skills to fulfil requirements within pre-established time constraints and guidelines. - Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue - Performs essential job demands for this position Desired Candidate Profile - Fresher with immediate joining from any Noida, Delhi NCR are eligible to apply - Microsoft office products and other relevant technologies. - Basic computer skills MS Word, Excel and Internet. - Strong customer service skills experience required. - Must have strong time management skills, the ability to multitask and work at a fast pace. - Must have excellent verbal communication skills. - Must demonstrate strong Internet research skills. - Strong attention-to-detail required. - Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.