Posted:3 days ago|
Platform:
On-site
Full Time
Monitor overdue accounts and ensure timely resolution.
Identify high-risk accounts and take proactive actions to reduce NPAs.
Allocate cases to field executives and agencies effectively.
Track daily collection performance to meet monthly, quarterly, and annual targets.
Lead and supervise field collection officers and agency partners.
Conduct daily huddles, performance reviews, and provide guidance.
Train team members on process, compliance, and customer handling.
Handle escalated customer cases to ensure quick recovery.
Negotiate settlements, restructuring, and payment plans as per policy.
Ensure customer visits wherever necessary for critical accounts.
Maintain correct documentation for collections, settlements, and legal actions.
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
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