Executive- Cross Sales

Job Description

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region. Key Competencies for the Role: Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth. Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction. Lead Generation Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth. Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively. CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting. Time Management Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently. Roles and Responsibilities: Responsible for managing Regional current customers and understand their queries. Proactively generate local Leads and follow up with HOT WARM leads to convert into the business. Continuous business planning for up-sales with existing customers. Keeping in view of the customer escalations would be able to suggest the changes and amendments required in Product. Planned travelling throughout the region and suggest better planning for the business operations understanding local requirements. Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities. Work with and Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products. Work with and expand current prospect database within specified business sectors to generate effective leads exceed sales targets for the business. Timely effective report generation and submission to the Line Manager. Additional Benefits Working with Top Hospitality IT Solution provider through the world. Competitive Salary + Smart Incentive Plan. Opportunity to explore other geographical areas and meet bluechip customers. Requirements Minimum Bachelors degree Minimum 1 year in sales, specifically Hotel Sales is preferred. Freshers may apply. Preferred Experience in End to End Sales/Marketing cycle including deal closing. Demonstrated success in sales. Strong negotiation skills Strong communication and presentation skills Self Motivated