Roles and Responsibilities Position is responsible for developing and managing a business operation that increases sales, profitability, market share, and customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operation and personnel development activities. Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch New client acquisition. Implementing business plan approved by Centre Head / Management. Promoting all services from portfolio to present & new clients. Analyzing of operational effectiveness and financial performance of the Centre Goal setting for team members consistent with the business plan. Redressing of customer complaints as per procedures. Market penetration: prospecting and signing up new clients and getting orders with existing clients. Maintaining rapport with clients and candidates personally anchored. Displaying productivity figures of employees and evolve measures to improve the same. Create a feedback mechanism for clients, through definition of different processes, such as Weekly Catch-up Calls, Monthly Feedback Review Calls, Quarterly Feedback Forms Account Management Responsible for Handling Key Accounts Identifying new business opportunities with existing and new clients Estimating revenue potential with each client month on month so as the plan the delivery Ensuring the target revenues are met with respect to each client managed. End to end value chain of the Business; right from acquiring new clients, account management, invoicing and collection Desired Candidate Profile Any Graduate having 0 to 1 year of exp in sales / marketing or business development can be consider, we welcome fresher also having good command over english langauge, good in conveinceing power and willing to make their career in business development.