Posted:2 months ago| Platform:
Work from Office
Full Time
Key Responsibilities: Executive Support: Manage the CEOs calendar, appointments, meetings, and travel arrangements. Prepare agendas, presentations, and documents for meetings. Handle confidential correspondence and sensitive information with discretion. Customer Escalation Management: Serve as the primary point of contact for escalations reaching the CEOs level. Collaborate with appropriate department heads to resolve issues efficiently. Assess the need for CEO involvement in escalations and facilitate communication. Maintain a detailed log of escalations, actions taken, and resolutions achieved. Communication & Liaison: Act as a bridge between the CEO and internal/external stakeholders. Ensure timely and effective communication with customers and team members. Represent the CEO professionally in correspondence and interactions. Administrative Excellence: Manage day-to-day administrative tasks to support the CEOs productivity. Streamline processes and workflows for efficiency. Maintain organized records and documentation. Business Analyst : A business analyst commonly reviews and analyzes key business metrics to devise plans for improvement, then communicates these findings and plans to key stakeholders in the organization. Business analyst is a large umbrella term with a lot of variability in the specifics, depending on the industry and the experience needed. When hiring a business analyst, clear expectations are key for success. It is important to craft a thoughtfully designed, focused job description so applicants know what you are looking for. Explore well-written business analyst job description examples and learn how to draft your own job description to attract top candidates. Identify and communicate with key stakeholders Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using Liaise between various business departments and groups Assess options for process improvement, including business process modeling Maintain documentation regarding various projects, processes and operations Collaborate with project managers and cross-functional teams
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