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Spes Manning Solutions LLP
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Exclusive Hiring For International Voice And Chat Process....!

Exclusive Hiring For International Voice And Chat Process....!

Spes Manning Solutions LLP

0 - 5 years

|

3 - 5 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

international bpo inbound outbound customer service international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team.

Key Responsibilities

:

Handle inbound/outbound calls to customers from international locations.
Provide timely and accurate information to customers.
Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.
Maintain professionalism and ensure a high level of customer service.
Document and maintain records of customer interactions and transactions.
Meet performance metrics, including response time and customer satisfaction.
Work as part of a team to achieve departmental goals.

Eligibility Criteria

:

Education:
Any Graduate or Undergraduate.
Experience:
1 year experience in international voice.

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Spes Manning Solutions LLP

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