Exclusive BPO Openings For CHAT Process (UK Collection)

1 - 5 years

2 - 5 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

  • Communicate with international customers via chat to resolve outstanding payments.
  • Understand and address customer concerns, inquiries, and disputes related to billing and collections.
  • Maintain a professional and empathetic tone while adhering to company policies and legal requirements.
  • Stay updated on collection practices, industry trends, and company services or product offerings.

Eligibility Criteria:

  • Graduate fresher and candidates with 1 year of collection chat process experience.
  • Previous experience in collections, customer service, or similar roles (preferred and mandatory).
  • Excellent written communication skills and typing speed (mention preferred WPM).
  • Strong negotiation and problem-solving skills.
  • Flexibility to work in shifts catering to different international time zones.

Perks and Benefits:

  • Both way pick up & drop facility.
  • Attractive performance-based incentives.
  • Allowances.
  • Opportunity to work with a dynamic international team.
  • Excellent working culture.

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