Exciting Opportunity, Join Our Global Voice & Chat Support Team Today

0 - 5 years

3 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Eligibility Criteria
  • Education:

    Graduates or Undergraduates
  • Experience:

    • Minimum

      1 year in an International BPO

      is preferred
    • Freshers

      with strong communication skills are welcome to apply
  • Experienced candidates

    may be eligible for

    up to a 30% salary hike

    based on skills and current market standards

Key Responsibilities
  • Deliver exceptional customer support via

    voice, email, and chat

  • Manage inbound and outbound communication across various channels
  • Maintain a

    friendly, positive, and professional

    tone in all interactions
  • Resolve queries efficiently, ensuring high levels of

    customer satisfaction

  • Meet performance metrics, including

    response time, resolution rate, and customer feedback


Work Schedule
  • Rotational shifts

    (flexibility required)
  • 5 working days

    per week with

    rotational weekly offs

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