Exciting Career Opportunities in International Voice and Chat Support.

0 - 5 years

3 - 6 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Eligibility Criteria:

  • Graduates or undergraduates with a minimum of 1 year of experience in an International BPO.
  • Freshers are also encouraged to apply.
  • Experienced candidates may qualify for up to a 30% salary increase based on market standards and skillset.

Key Responsibilities:

  • Provide prompt, accurate, and professional responses to customer inquiries through phone, email, and chat.
  • Manage inbound and outbound communications across multiple platforms and channels.
  • Maintain a positive and friendly attitude to deliver a welcoming experience to customers.
  • Resolve customer issues effectively, ensuring high levels of satisfaction and timely solutions.
  • Meet and exceed performance metrics, including response and resolution times, as well as customer satisfaction goals.

Perks & Benefits:

  • Complimentary two-way cab facility for a seamless commute.
  • Monthly performance-based incentives to reward your dedication.
  • Comprehensive insurance coverage for your peace of mind.
  • Additional allowances to increase your earnings.

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