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For any questions or assistance regarding Customer Support, Sales Inquiries, Technical Support, or General Inquiries, our AI-powered team is here to help!
Contact Us
For any questions or assistance regarding Customer Support, Sales Inquiries, Technical Support, or General Inquiries, our AI-powered team is here to help!
It has been 5days since my wifi has no connectivity and it’s been 4days since I raised a ticket. I have done everything from my end to get some support from you guys but I got no response. The support service is the worst. When I reached …
a month ago
a
akankhya gogoi
Work service. There are frequent disconnections. You will raise tickets and they will just extend your validity but who will compensate for the work lost. For 2 or 3 days there will be no internet. It is difficult for people doing wfh.
5 months ago
S
Sreeram K
Extremely bad customer service. They will just create a ticket and no one will fix the main problem. Please don’t waste your money. Now someone will comment back saying to mail them.I have created the ticket with …
a week ago
V
Vijay Laxmi
Pathetic service. Better to go ahead with other service provider but not with Excitel.
6 months ago
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HARSH GUPTA
Extremely bad customer service. They will just create a ticket and no one will fix the main problem. Please don’t waste your money. Now someone will comment back saying to mail them. And then again the issue will get postponed for 3-4 days.
8 months ago
s
suraj pattar
Worst service only false information on benefits shared while opting for new connections after installation sales team does not respond.. customer support only trying to close the ticket stating no benefits. …
5 months ago
B
BVS Sriram
Worst ever service, every single week they will have some issue. Don’t waste your money. …
9 months ago
M
Manukumar Patil
This is the worst, most pathetic service. We've been facing a Wi-Fi issue since morning and contacted the service executive who installed the Wi-Fi band. He isn't responding to calls and doesn't have …
a year ago
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sambuddha bag
Worst service provider. Never go for excitel. I am using it for last 2 years. Initially they gave good service, after that it’s frequently running on issues. Even if you have taken connection don’t go for yearly or half year plan. I have …
9 months ago
S
Sree Ramya
Worst service ever, They took our money and without providing the connectivity they have started on application that it’s enabled. If we are asking for our money refund back, sales executive is not responding. Kaggadaspura location has no …
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