Events Manager

As an Events Manager at JW Marriott Hotel Bengaluru, you will be responsible for preparing all event documentation and coordinating with Sales, property departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases of property events. Your role primarily involves handling events of average complexity and ensuring seamless turnover from sales to service back to sales. You will have the opportunity to recognize revenue maximization opportunities by up-selling and offering enhancements to create outstanding events. **Key Responsibilities:** - Ensuring events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Managing group room blocks and meeting space for average to large-sized assigned groups. - Identifying operational challenges associated with your group and determining optimal solutions. - Acting as a liaison between field salesperson and customer throughout the event process. - Delivering excellent customer service throughout the customer experience and encouraging the same from other employees. - Coordinating and communicating event details both verbally and in writing to customers and property operations. - Leading formal pre-event and post-event meetings for average to large-sized assigned groups. - Assisting in the sales process, revenue forecasting, and up-selling products and services throughout the event process. - Reviewing comment cards and guest satisfaction results with employees and providing feedback for improvement. - Collaborating with the property staff and customers to address operational challenges associated with your group. As part of Marriott International, JW Marriott Hotel Bengaluru is committed to being an equal opportunity employer, valuing the unique backgrounds of associates and fostering an inclusive environment. The brand is dedicated to elevating the art of hospitality while providing a workplace that encourages personal and professional growth for all associates. Joining JW Marriott means becoming part of a luxury portfolio with a focus on holistic well-being and exceptional guest service. **Qualifications Required:** - High school diploma or GED with 1-2 years of experience in event management or a related professional area, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with at least 1 year of experience in event management. At JW Marriott, you will have the opportunity to contribute to a legacy of exceptional service and genuine hospitality, where your skills and passion for event management can thrive in a luxury environment. Join a global team that values innovation, camaraderie, and personal growth, and embark on a fulfilling career with Marriott International.,