Posted:1 day ago|
Platform:
On-site
Full Time
Job Description:
Broadly, the role involves vendor management as well as event coordination such as below:
– Vendor identification & onboarding
– Managing the customer order fulfilment process end to end, right from handling customer enquiry to overseeing the service delivery at the event in co-ordination with the vendor(s).
– Co-ordinating with the client and vendors to ensure quality, timely delivery & service as well as accommodation of customer tastes & preferences
– Timely & quick escalation of customer issues & complaints with the appropriate internal & vendor contacts & follow up till resolution.
Ideal Candidate Profile:
– Good interpersonal skills with a Customer focused attitude and attention to details.
– Ability to handle stress.
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