EUC Strategy Consultant / Workplace Engineer

Job Description

Job Summary We are seeking an experienced EUC Strategy Consultant / Workplace Engineer to join our team in Kochi. This role is pivotal in designing, implementing, and continually improving the bank’s End User Computing (EUC) strategy. The goal is to standardize and optimize user experiences across the workplace environment, integrating ITIL principles, change enablement, and deployment management. The successful candidate will assess current EUC solutions—including Windows, mobile, VDI, and collaboration tools—evaluate emerging technologies such as Zero Trust and virtualization, and create scalable, secure solutions tailored for global use. Key responsibilities include defining technical standards, selecting tools and vendors, managing the end device lifecycle, and overseeing IT self-service portals, image management, automated deployments, and license and patch management. Strong collaboration with compliance, security, and works councils is essential. This position also demands intercultural awareness to accommodate diverse device preferences and workstyles across the international banking environment. Responsibilities Analyze and consolidate the existing EUC landscape Develop a globally standardized workplace strategy Implement modern workplace tools and technologies Establish effective software distribution and patch management processes Coordinate pilot and global rollout phases Implement IT self-service and automation initiatives Develop documentation and training materials Ensure compliance with international regulatory requirements (e.g., GDPR, UAE regulations) Skills Required Technically: ITIL v4 – Deployment & Release Management Workplace Strategy and EUC Architecture License Management and Compliance IT Asset Management Digital Collaboration platforms (e.g., M365, Teams) Tools and Technologies: VDI technologies (Citrix, AVD), SCCM, Intune PowerShell and scripting, Endpoint Security Methodologically: Change Management and User Adoption Global stakeholder communication Show more Show less