EUC Ops Analyst

Job Description

As an EUC Ops Analyst, you will be responsible for supporting end-user computing operations, ensuring efficient and effective IT service delivery. You will assist in troubleshooting technical issues, maintaining systems, and supporting users in a timely manner. Collaborate with cross-functional teams to enhance user experience and streamline processes. How you will do it Provide first-level technical support for end-user computing issues. Assist in the deployment and management of end-user devices, ensuring compliance with company policies. Participate in troubleshooting user-reported incidents and problems. Support the implementation of IT projects related to end-user computing. Maintain accurate documentation of processes and user requests. What we look for 0-1 year of experience in IT support or related field. Basic understanding of operating systems, software applications, and hardware. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Problem-solving skills and a willingness to learn.