Posted:2 months ago| Platform:
Work from Office
Full Time
Minimum 12-15 years of experience in service management or infrastructure management 10+ years working experience on ESM Tools Good working Experience in tools like Solarwinds, PRTG, AppDynamics, Dynatrace, Azure Monitor, Amazon CloudWatch, Zabbix, Prometheus, Grafana, Splunk Good Exposure to Infra, APM Monitoring and Observability. Working experience and troubleshooting knowledge in SNMP, WBEM /WMI and Monitoring agents. Knowledge in MIB s , OID s and WMI performance counters Knowledge in Metrics, Traces and Log Ingestion Knowledge in E2E Implementation and integration with 3rd party tools like SNOW, PagerDuty. Basic knowledge in scripting (SQL Query and PowerShell) for customize monitor template creation and report writer Knowledge in Event management and Capacity management Participate in Problem Management review meetings and provide root cause analysi Experience with scripting in UNIX, Linux, and Windows environments Should possess work experience on migration/upgradation ESM tools Projects Identify Service Improvement Area and Implement in Production infrastructure Good knowledge of business continuity planning and disaster recovery practices Must have excellent communication skills Flexible to work on shifts. Thorough understanding of ITIL process Skills: English Solutions Architecture Splunk Zabbix
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