Job Description

Location: Pune, India About the Role: We are seeking an experienced ESRE Apps Engineer with a strong background in troubleshooting, monitoring, and production support for enterprise applications. The ideal candidate should have expertise in log analysis (OpenSearch), APM tools (AppDynamics), UI debugging, and issue triaging . Experience in front-end UI/UX development and a good understanding of backend services will be an added advantage. Key Responsibilities: Utilize log analysis tools (OpenSearch) and Application Performance Management (APM) tools (AppDynamics) for troubleshooting and root cause analysis. Use developer tools and browser plug-ins to troubleshoot UI-related issues effectively. Analyze functional and technical KPIs , and build visualizations and dashboards for performance monitoring. Handle full-cycle production support , including issue triage, incident management, and problem resolution . Lead a technical team in resolving critical production issues and ensuring system stability. Organize and track multiple issues efficiently, ensuring timely resolution. Replicate, test, and debug reported issues using advanced problem-solving skills . Maintain clear documentation and provide regular updates to stakeholders. Required Skills & Competencies: 3+ years of experience in UI/UX front-end software development . 2+ years of hands-on production support experience , including monitoring and troubleshooting . 1+ year of experience with UI frameworks/libraries like Vue.js, Angular, or React . Good understanding of Node.js API development . Familiarity with Java/J2EE and e-commerce web applications is preferred. Experience working with multi-tier web architecture and UI design . Strong knowledge of REST API utilization or design . Proficiency in version control systems (Git/SVN). Understanding of web best practices (browser capabilities, unit/integration testing). Hands-on experience in setting up monitoring & alerting tools. Excellent analytical, organizational, verbal, and written communication skills . Good to Have: Experience in backend development with Java or Node.js. Exposure to containerization and cloud technologies. Experience in automating monitoring and alerting solutions .