Escalation Specialist

1 - 2 years

3.48 - 3.84 Lacs P.A.

Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer EscalationEscalationsComplaint HandlingCustomer QueriesEnglishHindi

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities: * Manage escalated customer queries & complaints * Ensure timely resolution within SLA * Collaborate with cross-functional teams on issue resolution * Maintain high levels of customer satisfaction Provident fund Annual bonus Health insurance

Technology / Human Resources
Innovation City

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