Who We Are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #BeUnrivalled #CreateTheFuture
About This Role
We are seeking an experienced Environment Support Specialist to manage application support BAU activities on AS400 systems. This role is based at our EON, Pune location and reports to Someshwar Prasad. The ideal candidate will bring hands-on expertise in AS400 operations, DB2, and control language, with a collaborative approach to issue resolution and stakeholder coordination.
What You’ll Do
- Provide day-to-day support for AS400 applications and operations.
- Administer AS400 environments including user profile creation and access provisioning.
- Manage and monitor various job types such as autostart, prestart, communication, and batch jobs.
- Apply working knowledge of DB2 and CL (Control Language) to maintain system integrity.
- Coordinate with cross-functional teams to ensure timely resolution of reported issues.
- Utilise ITIL framework and tools like JIRA or BMC Remedy for defect and ticket management.
- Contribute to error-free and timely delivery of services, ensuring no escalations.
Who You Are
- Proficient in AS400 application operations and administration.
- Strong understanding of DB2 and control language.
- Familiarity with job scheduling and management on AS400.
- Exposure to RPG and IBM mainframe is advantageous.
- Experience with ITIL processes and ticketing tools.
- Knowledge of telecom domain applications is desirable.
- Able to work independently and coordinate effectively with stakeholders.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's In It For You
- Opportunity to work on niche AS400 systems within a telecom environment.
- Exposure to cross-functional collaboration and stakeholder management.
- Experience with industry-standard tools and frameworks like JIRA, BMC Remedy, and ITIL.
What Skills You Will Learn
- Advanced AS400 operations and control language scripting.
- Telecom application support and domain-specific knowledge.
- Defect management and ticketing processes using enterprise tools.
- Stakeholder coordination and issue resolution in a dynamic environment.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.AlertApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.#JDEnhancedByTARAFollow us on social media and #StayConnected
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