Enterprise Sales Manager

Role & responsibilities

Job Title:

Enterprise Sales Manager

Role Overview

MS Teams Direct Routing (MST)

Experience & Skill Requirements

Mandatory Requirements

• Minimum

  8 years of experience

   in Enterprise Communication Sales.
• Strong

  communication, negotiation, and presentation skills

  .
• Proven experience engaging and selling to

  CxO-level decision makers

  .
• Hands-on experience in selling:

• SIP / VoIP solutions

• Unified Communications

• Experience in

  Enterprise PBX

   sales (Cisco, Avaya, Sangoma) is an

  advantage

  .

Preferred (Not Mandatory)

• Sales exposure in

  Middle East, Africa, Philippines, or Europe

   markets.
• Experience handling

  global clients

  , compliance, and multi-country regulatory requirements.

About VIVA (Products/Services Range)

The Enterprise Sales Manager will be responsible for selling the following services to Enterprise/Corporate clients:

• AI-powered Voice Bots (Virtual Agents)

• Microsoft Teams Direct Routing

• Cloud Telephony Services

• Managed Communication Services

• Contact Center Solutions

Key Responsibilities

Enterprise Sales & Acquisition

• Drive

  new customer acquisition

   for Corporate/Enterprise segments.
• Identify, target, and engage

  CxOs and key decision makers

  .
• Own the complete sales cyclefrom lead generation to deal closure.

Solution Sales & Consultative Selling

Should have experience selling enterprise communication solutions such as:

• AI powered Voice BOTs (Virtual Agents)
• Multi-location inbound/outbound voice call connectivity
• Cloud telephony for

  global calling

• Domestic calling services 
• Application integrations (CRM, support systems, ERP)
• Country-specific

  compliance

   and

  regulatory

   frameworks
• Enterprise

  security

   and QoS parameters

Cross-Functional Collaboration

• Work with

  Marketing

   to provide market insights, define campaigns, and support lead generation initiatives.
• Work with

  Presales

   to:
• Translate customer requirements
• Build Solution Architecture, BoM, and BoQ
• Ensure successful

  PoC execution

  , documentation, and report submission.

Proposal, Negotiation & Closure

• Present proposals jointly with presales.
• Drive commercial discussions, negotiate pricing, and finalize:
• Agreements
• MSA
• SLA
• SoW

Execution & Customer Success Coordination

• Work closely with

  Delivery

   and

  Support

   teams to ensure:
• Smooth onboarding
• Compliance with agreed SLA/QoS
• Customer satisfaction

Channel & Partner Management

• Manage and drive existing

  Partners/Resellers

   to enhance sales funnel.
• Identify, evaluate, and sign up

  new Partners/Resellers

   to grow business.
• Monitor partner performance and ensure alignment with revenue goals.

Revenue & Commercial Governance

• Ensure achievement of

  revenue targets

   with desired

  profit margins

  .
• Support Finance in recovery of ageing payments and resolving billing issues.

Interested candidates can apply to kinnera259@gmail.com

Regards,

HR Manager