Posted:2 weeks ago| Platform:
On-site
Full Time
Vedantu is India's leading online & offline education company which specializes in LIVE interactive classes for students across grades K1-12 It offers individual and group classes delivered by experienced Master Teachers in a LIVE real-time, virtual learning through their patented platform and offline centers. The indigenous platform built for revolutionizing learning captures 70+ parameters, helps drive high engagement and interaction in a virtual and offline class and gives students their personalized learning reports to help them understand the knowledge gaps. Students can also access free content, take tests, and play a LIVE quiz every day. 1 Million+ students study LIVE every month on the platform and more than 25 Million users every month from 1000+ cities and 40+ countries access free content, tests, doubts, videos on Vedantu's platform and offline centers, and its channels. YouTube. To know more about Vedantu login to www.vedantu.com or download the App on your Android or iOS device. More Background Started in 2014 Vedantu was the first company to start with LIVE interactive teaching in the country. Today, Vedantu is a market leader in the K-12 online LIVE tutoring space. It offers LIVE interactive classes to students across grades K1-12 for all major boards and top competitive exams like JEE and NEET. Vedantu has recorded a growth of 220% during lockdown with more than 2 Mn students attending LIVE classes and teachers delivering 8 Mn+ hours of LIVE classes. With this definitive shift in consumer behavior from offline to online, Vedantu is investing to scale impact, expand into new categories, and firmly establish itself as the leading brand in the online LIVE tutoring space. Designation: Associate Teachers Department: Academics Reports to: Lead Master Teacher / Director Academics Summary of the Role: Providing assistance and solving doubts of the students post their sessions by providing the best Post Class doubt resolution experience for the students with 100% doubts closures within a TAT of 15mins. Work with a cohesive and friendly approach towards every team member and contribute your bit in bringing in a motivated and energetic working atmosphere, which Vedantu believes; every employee deserves Responsibilities: ●To solve students’ academic doubts in an efficient manner. ●Should achieve the targets on a daily basis following all the important parameters. ●Need good problem solving and decision making skills to identify the problems and suggest the relevant solutions to resolve them. ●Should analyze and resolve their own “No feedbacks” that are received on a daily basis by reaching out to the students. ●Should be able to manage time effectively and efficiently . ●Should be able to multi- task and work independently on doubt targets assigned however strive to work as a team for achieving the team metrics ●Should have strong analytical, coordination, interpersonal and communication skills( written & verbal ) skills with an eye for detail ●Should be ready to learn and adapt to new challenges and changes. Key Performance Indicators: ●As Doubt Expert you will be required to give 8-9 hrs of engagement with the Team of Doubt experts where your primary engagement would be making sure that all the doubts that are being posted on the App are being resolved in the least possible time. ●While your primary task is doubt solving, we need your super involvement in assignments or process improvement projects that may be taken up from time to time ●Upgrading your knowledge and skills from time to time to make sure you adhere to the set quality metrics have excellent subject matter knowledge ●Take up skill training from time to time which will be provided by Vedantu. other stakeholders to ensure effective communication and support for student success. Required Skills and Qualifications: ●Excellent knowledge on Course curriculum ●Excellent subject matter knowledge ●Fast Doubt solving ability ●Passion to Teach ●Have analytical thought process ●Advocating and Empathizing ●Good communicator ●High on energy ●Passion towards students ●Logic and problem solving ●Team Player and Motivator ●Looking for a long term growth Show more Show less
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Hyderabad, Telangana, India
Experience: Not specified
Salary: Not disclosed
Hyderabad, Telangana, India
Experience: Not specified
Salary: Not disclosed