Job Description

Project Requirement - Ability to Work from Office as per the project requirement is expected WORK LOCATION - Chennai Interview Support Contacts # 9361804263 / 9841980956 Roles and Responsibilities : - Comprehend and resolve the Customer's concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each mail / chat in accordance with company standards. - Provide/take relevant information and update the system/s accordingly. - Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency - Ability to understand and handle customers - Maintain Superior quality service by following organization standards Important - Walk-in contact only if you are willing to adhere to the above. Contact Person: HR Team- 9361804263 & 9841980956 (9:30 a.m. to 06:00 p.m. Monday to Saturday) Perks and Benefits # Rotational shifts # PF, ESI or Group Insurance # Overtime pay #Food & Beverage as per the shift timings. WORK FROM OFFICE RediSolve Software Private Limited New No. 37, Old No. 23 & 24, 4th floor, Chamiers Towers, Chamiers Road, Teynampet, Chennai 600018 NON-VOICE PROCESS INTERNATIONAL BPO WILLING TO WORK IN THE ROTATIONAL SHIFT/NIGHT SHIFT