Job Description

1 New Product Qualification - NBO s Of AC ,Integrated solutions , Refrigeration , Heat Pump Flow For North, West East India Share technical documentation required by customer Discussion of test plan samples Coordinate with sales for samples delivery Coordinate with Customer for sample evaluation / qualification Address pilot production post field testing issues 2 Handling Customer Issues, Coordination between Plant / Quality Customer to share inputs / Resolve Line / Field Issues Updation of customer issues in oracle service portal Discussion / visit to customer to understand the issue Share inputs to customer for resolution after talking to plant / engineering If needed arrange compressor for tear down share findings Coordinate with plan / engineering / customer to plan action for resolution Coordinate with plant if any mfg related issues reported arrange for CAPA 3 Training To Customers On Compressor Applications Prepare a training calendar identify target customers Address customer training request understand the need Prepare the training material deliver the training 4 Cold Chain Design Support Based on Sales team / Customer Input Get inputs from Sales / Team / Customer for heat load calculations Calculate the heat load based on input received on application share report Selection of system components like condensing unit / expansion valve etc 5 Assist Sales / Mktg By sharing inputs on Technical documentation for Customer Education and Professional Qualifications: B.E. Mechanical , M Tech Thermal Would Be Preferred. With Exposure To HVAC electronics Requirements and Attributes: Should Be From Air Conditioning / Refrigeration Indistry Should Have hands On experience In HVAC System Testing Or Service Person With System Engineering , Testing , Service Technical Support Activity background Good Communication Skills Sets - Written / Oral Leader Ship Skill sets - Mentoring , team Working