Engagement Operations Manager - Leadership Consulting

Role Overview: As the Engagement Operations Manager, your role is crucial in ensuring efficient and effective financial engagement management for the business. You will be the subject matter expert (SME) for key business processes and systems that drive financial success throughout the engagement lifecycle. Your focus on commercial management, collaboration, and continuous improvement will guarantee operational excellence and adherence to audit and financial controls. Key Responsibilities: - Act as the regional SME for financial engagement processes and systems, maintaining consistency, accuracy, and compliance - Provide expert guidance to client delivery teams on engagement setup, ongoing commercial management, and project closure activities - Ensure engagements adhere to audit and financial controls, emphasizing proactive commercial oversight on revenue, cost, and margin - Collaborate with cross-functional teams to understand and address broader business process impacts on engagement operations - Identify, manage, and resolve issues proactively, ensuring risk mitigation and efficient implementation of solutions - Drive continual business improvement by recognizing process inefficiencies and contributing to enhanced ways of working design and implementation - Potentially oversee junior team members, offering coaching, performance support, and talent development - Take ownership of or contribute to specialized areas like systems management, reporting, audit readiness, or process optimization Qualifications Required: - Strong background in commercial and financial management, preferably within a professional services or consultancy environment - In-depth knowledge of engagement lifecycle processes and related systems such as project setup, budgeting, forecasting, and revenue recognition - Proven track record of collaborating across cross-functional teams and supporting critical business decision-making - Ability to lead and influence without direct authority, establishing trusted relationships with stakeholders across all levels - Experience in managing or mentoring junior team members - Dedication to continuous improvement and operational excellence - Excellent problem-solving, analytical, and communication skills For more information about the company, you can visit their website at: [Heidrick & Struggles](https://www.heidrick.com/en/careers),