Engagement Manager

Job Description

Job Description: Position: Engagement Manager Location: Gurugram Department: Sales Reporting To: Principal Employment Type: Full-Time Role Overview The Engagement Manager is responsible for driving business growth through strategic business development, client engagement, and supporting project execution. The primary focus is on acquiring consulting projects and building long-term client relationships while ensuring strategic contribution to organizational goals. 1. Key Responsibilities: Business Development - (80% Focus) Identify and map key accounts for outreach and engagement. Generate outbound leads and drive high-value consulting opportunities. Conduct client meetings, pitch presentations, and proposal development. Convert leads into successful engagements and ensure revenue realization. Maintain CRM hygiene and regular lead tracking updates. Client Relationship Management - (20% Focus) Client nurturing, retention, and up-selling opportunities. Proactive assessment of client needs and value-added solutioning. Serve as a strategic advisor to key clients. Strategic & Organizational Initiatives Drive New Strategy Initiatives. Process, Time, and Cost Efficiency Enhancement. Knowledge Sharing and Team Contribution Support team L&D initiatives and share client engagement strategies. Participate in internal discussions for process improvements. Qualifications & Experience: Bachelor's/Masters degree in Business, Marketing, or a related field . Proven expertise in Key Account Mapping, Outbound Sales, and Client Management . Prior experience in lead management and client retention . Strong background in project execution and strategic problem-solving . Key Competencies & Skills: Expertise in consultative selling skills , ensuring a deep understanding of client needs and delivering tailored solutions. Strong ability in client handling and relationship building , fostering trust and maintaining long-term partnerships. A strategic mindset with business acumen , aligning sales strategies with market opportunities for sustainable growth. Proficiency in solution design and problem-solving , crafting innovative approaches to address complex challenges. Hands-on experience in CRM and pipeline management , optimizing sales tracking and client interactions. A collaborative approach to team collaboration and coaching , mentoring teams and driving collective success.