As the Lead Product for Merchant & Customer Onboarding, you will be responsible for defining, building, and scaling the onboarding experience for both merchants and customers using our platform. This role will involve working at the intersection of technology, compliance, user experience, and business strategy to deliver a secure, user-friendly, and streamlined onboarding process that accelerates time to value for both sides of our marketplace. You will work closely with engineering, legal, compliance, risk, design, and marketing teams to optimize and continuously improve the onboarding experience. Key Responsibilities:Product Strategy & Vision:Own and drive the product strategy and roadmap for Merchant & Customer Onboarding, aligning with business objectives, regulatory requirements, and customer needs.Define key product goals to enhance the onboarding process, reduce friction, increase conversions, and improve the customer and merchant experience.Stay informed about the fintech landscape, emerging technologies, industry trends, and regulatory changes to ensure our onboarding processes are innovative and compliant.Cross-functional Leadership:Collaborate with cross-functional teams (engineering, compliance, risk, design, legal, marketing) to design and implement features that improve the onboarding experience for merchants and customers.Drive alignment between business goals and technical execution, translating complex regulatory and technical requirements into clear product features.Ensure that product requirements are well understood, and that each team has the resources and support needed to successfully deliver on product milestones.User-Centered Product Development:Conduct user research and work with customer-facing teams to identify pain points and opportunities for improvement in the merchant and customer onboarding journey.Use data analytics, A/B testing, and feedback to continuously optimize the onboarding process and improve conversion rates.Define clear product specifications, user stories, and acceptance criteria in collaboration with design and engineering teams.Compliance & Security Focus:Work closely with the compliance and legal teams to ensure the onboarding process adheres to industry regulations, including KYC (Know Your Customer), AML (Anti-Money Laundering), and data privacy laws.Ensure that security measures are fully integrated into the onboarding process, protecting both the platform and its users while maintaining a frictionless experience.Metrics & Performance:Define, track, and analyze key performance indicators (KPIs) related to merchant and customer onboarding, such as conversion rates, time-to-activation, customer satisfaction, and abandonment rates.Monitor onboarding flows to identify bottlenecks and pain points, and lead efforts to continuously improve the experience based on data insights.Regularly report on product performance, making data-driven recommendations to leadership and stakeholders.Continuous Improvement & Innovation:Lead efforts to streamline and automate the onboarding process, reducing manual intervention and enhancing efficiency for both merchants and customers.Implement best practices and processes to ensure that onboarding solutions are scalable and can grow with the business.Lead product iterations and ensure timely release of new features that support business growth and improve customer experience.Leadership & Mentorship:Mentor junior product managers and collaborate with other senior PMs to develop the team’s capabilities.Cultivate a culture of innovation, high-performance, and customer-centric thinking within the product team.Contribute to the development of product management best practices and share insights from your experience to improve team performance.Qualifications:Experience: 10+ years of experience in product management, with a proven track record in delivering customer-facing products within the fintech or financial services industry.Fintech Expertise: Solid understanding of financial services, payment systems, merchant acquisition, customer onboarding, and regulatory requirements (KYC, AML, PSD2, etc.).Product Management Skills: Strong experience in managing complex, cross-functional projects with an ability to prioritize, define clear product roadmaps, and execute.Technical Proficiency: Strong understanding of the technical landscape, including APIs, integrations, and data pipelines. Familiarity with the architecture of digital platforms, including security and compliance components.Data-Driven: Expertise in data analytics, A/B testing, and driving product decisions through data. Experience with analytics tools and key product metrics.Customer-Centric: Demonstrated ability to empathize with end users and a passion for creating intuitive, efficient, and impactful onboarding experiences.Leadership: Proven ability to lead cross-functional teams, influence stakeholders, and mentor junior product managers.Communication: Excellent written and verbal communication skills, with the ability to engage and influence both technical and non-technical stakeholders.Education: Bachelor’s degree in Business, Engineering, Computer Science, or related field. MBA or advanced degree is a plus.

Key Responsibilities Strategic Vision & Product Development: - Define and drive the UPI product strategy, aligning with broader business goals. - Lead the development and implementation of new UPI-based payment products and features, ensuring they meet market needs and regulatory requirements. - Stay ahead of industry trends, government regulations (e.g., NPCI guidelines), and emerging technologies related to UPI. Cross-Functional Collaboration: - Work closely with engineering, design, operations, and business teams to ensure the successful delivery of UPI products. - Act as the primary liaison with the National Payments Corporation of India (NPCI), banks, and other external partners to ensure smooth UPI integrations. Product Roadmap & Execution: - Own the product lifecycle from ideation to launch and continuous optimization. - Manage product backlog, prioritize features, and ensure timely releases. - Leverage data and user feedback to iterate and improve UPI features and offerings. Stakeholder Management: - Collaborate with key internal stakeholders including sales, marketing, legal, and finance to ensure alignment of UPI product strategies with organizational goals. - Regularly communicate product vision, progress, and results to executive leadership and other stakeholders. Customer Experience & Innovation: - Champion a customer-first approach in all aspects of UPI product design and development. - Identify opportunities for enhancing the user experience and improving the end-toend payment journey through UPI. Risk & Compliance Management: - Ensure compliance with regulatory standards and best practices (e.g., RBI regulations, NPCI protocols) related to UPI and digital payments. - Identify, assess, and mitigate any risks associated with UPI product offerings. Qualifications & Skills Experience: - 12+ years of experience in product management within the payments or fintech industry, with a strong focus on UPI, digital payments, or banking products. - Proven track record of managing UPI-based products and working with payment aggregators or PSPs (Payment Service Providers). - Deep understanding of the UPI ecosystem, NPCI guidelines, and associated technologies. Technical & Analytical Skills: - Strong understanding of payment systems, APIs, and transaction processing. - Ability to analyze data, conduct market research, and translate customer insights into actionable product strategies. - Comfortable working with engineering and technology teams to build, optimize, and scale UPI solutions. Leadership & Communication: - Excellent leadership, communication, and interpersonal skills. - Ability to influence and align cross-functional teams, internal stakeholders, and external partners. - Strong problem-solving skills and a collaborative mindset. Education: - Bachelor's degree in Computer Science, Engineering, Business, Finance, or a related field. MBA or advanced degree is a plus. What We Offer - Innovative Work Environment: Be part of a forward-thinking team that's shaping the future of digital payments in India. - Career Growth: Opportunities to expand your skills and grow in a fast-paced, dynamic environment. - Competitive Compensation: Attractive salary, bonuses, and benefits package. - Work-Life Balance: Flexible work arrangements, with options for remote work.

Company Description Employee Forums is a community platform for employees to network and engage with other professionals in their industry and functional areas. The platform allows for open networking, discussions on related topics, engagement with other users, and job applications. Organizations can post jobs for free, search for the right talent, post events, and connect directly with job seekers. Role Description This is a full-time on-site Talent Acquisition Executive role located in Navi Mumbai. The Talent Acquisition Executive will be responsible for hiring, communication, recruiting, employer branding, and IT recruitment on the Employee Forums platform. Qualifications Hiring and Recruiting skills Excellent Communication skills Experience in Employer Branding IT Recruitment skills Strong networking abilities Attention to detail and organizational skills Experience in talent acquisition or HR field is a plus Bachelor's degree in Human Resources or related field Show more Show less

Key responsibilities: - Develop, implement, and maintain a robust audit quality assurance program that evaluates the effectiveness of the internal audit function on a regular basis. - Conduct regular assessments of audit work, including reviews of audit plans, working papers, and audit reports, to identify areas of improvement and ensure consistency of audit procedures. - Ensure compliance with relevant auditing standards, regulatory requirements, and internal policies and procedures. - Identify and report opportunities for continuous improvements and enhancements in audit documentation. - Provide training and guidance to audit staff on quality assurance expectations and best practices. - Collaborate with audit track leaders including other internal and external stakeholders to ensure a high quality audit function. - Assist HoIA in the preparation of high quality reports and presentations for management and audit committee. - Manage our co-sourced audit partners and review the quality of their work for feedback and continuous improvement. - Make S.M.A.R.T recommendations to improve internal audit processes, follow-up on recommendations, and escalate when needed to ensure timely closure of assessments. - Assist HoIA to prepare for External Quality Assessments (EQA) to ensure outcomes exceed expectations. What are we looking for? - Bachelor's/masters degree in Accounting, Finance or a related field. - Minimum 12 years of experience in audit quality assurance or a related field, preferably in the financial services or fintech industry. - Strong understanding of accounting principles, auditing standards and internal control frameworks. - Proven ability to lead the quality assurance programs. - Strong understanding of controls and risks. - Excellent written and verbal communication skills. - Strong attention to detail and commitment to quality. - Strong analytical and problem-solving skills. - Proficiency in using audit tools and softwares. - Experience in the fintech industry (preferred). - Certified Internal Auditor or equivalent designation (preferred) Show more Show less

Key responsibilities: - Develop, implement, and maintain a robust audit quality assurance program that evaluates the effectiveness of the internal audit function on a regular basis. - Conduct regular assessments of audit work, including reviews of audit plans, working papers, and audit reports, to identify areas of improvement and ensure consistency of audit procedures. - Ensure compliance with relevant auditing standards, regulatory requirements, and internal policies and procedures. - Identify and report opportunities for continuous improvements and enhancements in audit documentation. - Provide training and guidance to audit staff on quality assurance expectations and best practices. - Collaborate with audit track leaders including other internal and external stakeholders to ensure a high quality audit function. - Assist HoIA in the preparation of high quality reports and presentations for management and audit committee. - Manage our co-sourced audit partners and review the quality of their work for feedback and continuous improvement. - Make S.M.A.R.T recommendations to improve internal audit processes, follow-up on recommendations, and escalate when needed to ensure timely closure of assessments. - Assist HoIA to prepare for External Quality Assessments (EQA) to ensure outcomes exceed expectations. What are we looking for? - Bachelor's/masters degree in Accounting, Finance or a related field. - Minimum 12 years of experience in audit quality assurance or a related field, preferably in the financial services or fintech industry. - Strong understanding of accounting principles, auditing standards and internal control frameworks. - Proven ability to lead the quality assurance programs. - Strong understanding of controls and risks. - Excellent written and verbal communication skills. - Strong attention to detail and commitment to quality. - Strong analytical and problem-solving skills. - Proficiency in using audit tools and softwares. - Experience in the fintech industry (preferred). - Certified Internal Auditor or equivalent designation (preferred) Show more Show less

JD for Lead IT & Cyber Security Auditor. What you'll be doing: 1. Audit planning - Assist the Head of Internal Audit in the day-to-day running of the IT security audits - Lead the audit planning efforts and develop risk-based audit plans based on annual risk assessments - Continuously improve the IA documentation and keep them aligned to the Global IIA standards (ex. IS audit framework and policy, manual, methodology, etc.) 2. Audit delivery - Plan, organize and supervise the conduct of all IT security audit projects - Follow agile auditing approach to deliver high quality outcomes - Lead or perform audit work as per prescribed policies, procedures and standards - Prepare reports and management presentations to reflect the outcomes of the IT audits with a focus on key risks - Document audit fieldwork and own the quality of working papers with an aim to consistently maintain the golden standard - Work closely with co-sourced partners to steer the audit delivery to meet audit objectives and timelines - Stay informed, adopt and implement the best-in-class audit practices and solutions to automate audit testing (ex. AWS Audit Manager) 3. Deliver value - Make S.M.A.R.T recommendations to improve processes, follow-up on recommendations, and escalate when needed to ensure timely closure of actions - Ensure all audits exceed expectations during internal and external quality assurance checks - Write high quality audit reports which are praised for their factual accuracy, brevity and clarity - Complete IA self-assessments with consistently improving outcomes year-on-year What are we looking for ? - A qualified candidate with min. of 12 to 14 years of IT and Cyber security auditing experience - Bachelor's degree in Engineering, Computer Science or Information Systems or an equivalent degree - Good understanding of regulatory and statutory expectations incl. System and IS Audits - In-depth experience to handle regulatory audit mandates for various products/licenses, e.g. SARs - Strong knowledge of global security standards and frameworks - Proficient with data analytics and good familiarity with data visuatlisation tools - Proactive, independent, resourceful and self-motivated with excellent written and verbal communication skills - A self-starter and fast learner who can work with a small entrepreneurial team of auditors in a fast-paced environment with a focus on delivery and output - Ability to interact, collaborate and challenge teams on the existing IT security practices - Someone who holds high degree of ethics and integrity through any situation - Globally recognized certifications in technical secutity areas incl. cloud, cyber, application, database and network security would be preferred What we offer (Standard) - A positive, get-things-done workplace - A dynamic, constantly evolving space (change is par for the course - important you are comfortable with this) - An inclusive environment that ensures we listen to a diverse range of voices when making decisions. - Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale - Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) Show more Show less

We are seeking a dynamic and strategic Chief Business Officer (CBO) to lead and expand our business functions across sales, marketing, partnerships, and growth initiatives. As a key member of the executive leadership team, the CBO will be instrumental in shaping and executing the company’s commercial strategy to drive revenue, customer acquisition, and market share in the cybersecurity domain. Key Responsibilities: Business Strategy & Growth: Develop and execute the company’s business growth strategy across global and domestic markets. Identify new business opportunities, including emerging market segments, strategic partnerships, and product diversification. Own revenue forecasting, pipeline management, and go-to-market execution. Sales & Marketing Leadership: Oversee and scale sales and marketing teams to drive B2B enterprise customer acquisition and retention. Drive lead generation, customer segmentation, and brand positioning aligned with cybersecurity trends and buyer personas. Collaborate with product and tech teams to align messaging and positioning of cybersecurity solutions. Partnerships & Alliances: Build and manage strategic alliances with channel partners, system integrators, MSSPs, and technology providers. Negotiate key business deals, licensing agreements, and distribution partnerships. Customer & Market Intelligence: Champion customer-centric thinking across the organization. Continuously monitor market dynamics, competitor movements, and regulatory changes in the cybersecurity space. P&L Ownership: Drive top-line growth while optimizing costs and ensuring profitable business operations. Prepare business plans, investor presentations, and board-level updates on growth initiatives and KPIs. Key Requirements: Proven experience as a Chief Business Officer, Head of Growth, or similar executive leadership role in a high-growth cybersecurity, SaaS, or enterprise tech company. Strong understanding of cybersecurity products, services, and market ecosystem. Demonstrated track record of building high-performing commercial teams and driving revenue growth. Exceptional negotiation, leadership, and communication skills. Strategic thinker with a hands-on approach and strong execution capabilities. MBA or equivalent degree preferred. What We Offer: Opportunity to be part of a cutting-edge cybersecurity firm driving impact across industries. Collaborative, innovation-driven culture. Competitive compensation, performance-based incentives, and potential ESOPs. Show more Show less