Posted:1 day ago|
Platform:
Work from Office
Full Time
A graduate with good academic records and excellent written English skills & Comprehension skills.
A dynamic personality with good communication skills.
- Addressing customer queries at the correct authorization level.
- Replying back to the queries of the customer through email.
- Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time.
- Making sure to meet and exceed escalation committed service levels.
CTC - 27,600 CTC
Net Impact Solutions
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