Role & responsibilities Service & Maintenance: Perform scheduled preventive maintenance and breakdown repairs on various types of forklifts and material handling equipment. Conduct inspections, identify faults, and carry out repairs on mechanical, electrical, and hydraulic systems. Troubleshooting & Diagnostics: Use diagnostic tools and manuals to identify root causes of equipment malfunctions. Resolve complex technical issues efficiently to minimize equipment downtime. Team Management: Supervise, guide, and train a team of service engineers and technicians. Allocate tasks, monitor performance, and ensure adherence to service timelines and quality standards. Customer Support: Conduct on-site visits for service support, equipment checks, and emergency repairs. Act as the technical point of contact for key customers, ensuring high satisfaction levels. Travel & Field Work: Travel to customer sites as required for service, installation, or maintenance jobs across regions. Compliance & Safety: Ensure all work is performed in compliance with safety standards and regulations. Promote and enforce the use of PPE and safe working practices in the field. Preferred candidate profile Experience: Minimum 5 to 8 years of hands-on experience in the service, repair, and maintenance of forklifts and material handling equipment . Prior experience in handling multiple brands or working with an authorized service center is highly desirable. Technical Background: Diploma or Bachelor's Degree in Mechanical, Electrical, Mechatronics, or Automobile Engineering . Candidates with OEM certifications in forklift servicing will be given preference. Specialized Knowledge: Strong understanding of forklift systems including hydraulics, pneumatics, electrical circuits, motors, and control systems . Experience with both IC (internal combustion) and electric forklifts is a plus. Leadership Skills: Proven ability to lead and manage a team of technicians or junior engineers. Strong track record in mentoring, performance management, and team coordination. Customer-Facing Experience: Excellent communication skills with the ability to interact professionally with clients, conduct on-site service visits, and build long-term customer relationships. Mobility: Willing to travel regularly for on-site service calls, installations, audits, and breakdown support across regions. .

Role & responsibilities Order processing of Orders received from Customer. Monitoring and ensuring the smooth flow of order till it is completed. Coordinating with the Sales team, Production, Accounts, Excise, Design, Projects departments Establishing an efficient communication link between Customer, Sales Team & the internal departments Getting GA approved for assigned crane projects & adherence to invoicing plans. Timely submission of GA to customers for approvals Completion of project from its release for manufacturing to its invoicing within the lean time decided.

Role & responsibilities Prepare and maintain Daily, Weekly, Monthly, and Yearly reports and dashboards for internal stakeholders. Experience in Excel is Must. Ensure timely preparation of MIS on a daily, weekly, and monthly basis. Provide recommendations to improve existing MIS processes, ensuring consistency and efficiency. Collect, collate, clean, and analyze data from various sources for MIS reporting. Provide recommendations to improve existing MIS processes, ensuring consistency and efficiency. Create database-driven reports for management evaluations and decision-making.

Role & responsibilities Lead strategic sourcing efforts for electrical commodities motors, cables, control panels, transformers, VFDs, etc. Evaluate and onboard suppliers, perform technical and commercial evaluations, and maintain robust supplier relationships. Develop and implement commodity strategies aligned with business goals. Conduct market intelligence, cost trend analysis, and track price fluctuations. Execute contract negotiations, commercial terms finalization, and supplier performance reviews. Apply TCO (Total Cost of Ownership) approach in procurement decisions to achieve long-term value. Work closely with cross-functional teams including Engineering, Production, and Quality to ensure seamless integration of sourcing strategy. Drive cost reduction initiatives through alternative sourcing, process optimization, and value engineering. Utilize Excel and data analytics tools to generate insights and support decision-making. Maintain procurement data and documentation in SAP and ensure compliance with internal controls.

Role & responsibilities 1. Oversee Maintenance Operations: Manage and coordinate all forklift maintenance activities across the assigned area, ensuring timely and efficient servicing. 2. Team Leadership: Lead, mentor, and supervise a team of technicians and service staff to maintain high standards of service quality and safety. 3. Customer Support & Satisfaction: Act as a key point of contact for clients, addressing service issues promptly and ensuring high levels of customer satisfaction. 4. Preventive & Corrective Maintenance Planning: Develop and implement preventive maintenance schedules to reduce breakdowns and optimize forklift uptime. 5. Troubleshooting & Diagnostics: Diagnose complex mechanical, electrical, and hydraulic issues, guiding technicians in problem resolution. 6. Inventory & Spare Parts Management: Maintain optimal inventory levels of spare parts and tools, ensuring availability for scheduled and emergency repairs. 7. Compliance & Safety: Ensure all maintenance activities adhere to safety standards, regulatory requirements, and company policies. Preferred candidate profile Education & Experience: Bachelors degree in Electrical Engineering, Automobile Engineering 4-5 years of experience in forklift service, maintenance, and repair. Prior experience in material handling equipment (MHE) or industrial equipment service is preferred. Technical Skills: Strong knowledge of forklift mechanics, hydraulics, electrical systems, and diagnostics. Proficiency in service management software* and ERP systems. Ability to analyze service reports, maintenance schedules, and spare parts management. Leadership & Soft Skills: Proven ability to lead a team of service technicians and ensure high productivity. Strong customer relationship management (CRM) skills to handle client escalations. Excellent problem-solving, decision-making, and analytical skills. Willingness to *travel within the assigned region for service operations