Role & responsibilities Service & Maintenance: Perform scheduled preventive maintenance and breakdown repairs on various types of forklifts and material handling equipment. Conduct inspections, identify faults, and carry out repairs on mechanical, electrical, and hydraulic systems. Troubleshooting & Diagnostics: Use diagnostic tools and manuals to identify root causes of equipment malfunctions. Resolve complex technical issues efficiently to minimize equipment downtime. Team Management: Supervise, guide, and train a team of service engineers and technicians. Allocate tasks, monitor performance, and ensure adherence to service timelines and quality standards. Customer Support: Conduct on-site visits for service support, equipment checks, and emergency repairs. Act as the technical point of contact for key customers, ensuring high satisfaction levels. Travel & Field Work: Travel to customer sites as required for service, installation, or maintenance jobs across regions. Compliance & Safety: Ensure all work is performed in compliance with safety standards and regulations. Promote and enforce the use of PPE and safe working practices in the field. Preferred candidate profile Experience: Minimum 5 to 8 years of hands-on experience in the service, repair, and maintenance of forklifts and material handling equipment . Prior experience in handling multiple brands or working with an authorized service center is highly desirable. Technical Background: Diploma or Bachelor's Degree in Mechanical, Electrical, Mechatronics, or Automobile Engineering . Candidates with OEM certifications in forklift servicing will be given preference. Specialized Knowledge: Strong understanding of forklift systems including hydraulics, pneumatics, electrical circuits, motors, and control systems . Experience with both IC (internal combustion) and electric forklifts is a plus. Leadership Skills: Proven ability to lead and manage a team of technicians or junior engineers. Strong track record in mentoring, performance management, and team coordination. Customer-Facing Experience: Excellent communication skills with the ability to interact professionally with clients, conduct on-site service visits, and build long-term customer relationships. Mobility: Willing to travel regularly for on-site service calls, installations, audits, and breakdown support across regions. .
Role & responsibilities Order processing of Orders received from Customer. Monitoring and ensuring the smooth flow of order till it is completed. Coordinating with the Sales team, Production, Accounts, Excise, Design, Projects departments Establishing an efficient communication link between Customer, Sales Team & the internal departments Getting GA approved for assigned crane projects & adherence to invoicing plans. Timely submission of GA to customers for approvals Completion of project from its release for manufacturing to its invoicing within the lean time decided.
Role & responsibilities Prepare and maintain Daily, Weekly, Monthly, and Yearly reports and dashboards for internal stakeholders. Experience in Excel is Must. Ensure timely preparation of MIS on a daily, weekly, and monthly basis. Provide recommendations to improve existing MIS processes, ensuring consistency and efficiency. Collect, collate, clean, and analyze data from various sources for MIS reporting. Provide recommendations to improve existing MIS processes, ensuring consistency and efficiency. Create database-driven reports for management evaluations and decision-making.
Role & responsibilities Lead strategic sourcing efforts for electrical commodities motors, cables, control panels, transformers, VFDs, etc. Evaluate and onboard suppliers, perform technical and commercial evaluations, and maintain robust supplier relationships. Develop and implement commodity strategies aligned with business goals. Conduct market intelligence, cost trend analysis, and track price fluctuations. Execute contract negotiations, commercial terms finalization, and supplier performance reviews. Apply TCO (Total Cost of Ownership) approach in procurement decisions to achieve long-term value. Work closely with cross-functional teams including Engineering, Production, and Quality to ensure seamless integration of sourcing strategy. Drive cost reduction initiatives through alternative sourcing, process optimization, and value engineering. Utilize Excel and data analytics tools to generate insights and support decision-making. Maintain procurement data and documentation in SAP and ensure compliance with internal controls.
Role & responsibilities 1. Oversee Maintenance Operations: Manage and coordinate all forklift maintenance activities across the assigned area, ensuring timely and efficient servicing. 2. Team Leadership: Lead, mentor, and supervise a team of technicians and service staff to maintain high standards of service quality and safety. 3. Customer Support & Satisfaction: Act as a key point of contact for clients, addressing service issues promptly and ensuring high levels of customer satisfaction. 4. Preventive & Corrective Maintenance Planning: Develop and implement preventive maintenance schedules to reduce breakdowns and optimize forklift uptime. 5. Troubleshooting & Diagnostics: Diagnose complex mechanical, electrical, and hydraulic issues, guiding technicians in problem resolution. 6. Inventory & Spare Parts Management: Maintain optimal inventory levels of spare parts and tools, ensuring availability for scheduled and emergency repairs. 7. Compliance & Safety: Ensure all maintenance activities adhere to safety standards, regulatory requirements, and company policies. Preferred candidate profile Education & Experience: Bachelors degree in Electrical Engineering, Automobile Engineering 4-5 years of experience in forklift service, maintenance, and repair. Prior experience in material handling equipment (MHE) or industrial equipment service is preferred. Technical Skills: Strong knowledge of forklift mechanics, hydraulics, electrical systems, and diagnostics. Proficiency in service management software* and ERP systems. Ability to analyze service reports, maintenance schedules, and spare parts management. Leadership & Soft Skills: Proven ability to lead a team of service technicians and ensure high productivity. Strong customer relationship management (CRM) skills to handle client escalations. Excellent problem-solving, decision-making, and analytical skills. Willingness to *travel within the assigned region for service operations
ElectroMech is a market leader known for its versatile material handling equipment and solutions in the industry. In our 40 years of existence, we have supplied over 9000 cranes worldwide for practically every industrial application. Ranked as Asia's leading manufacturer of industrial overhead cranes and voted as a 'Great Place To Work' for six consecutive years, ElectroMech, with its solutions-driven and result-oriented approach, has addressed the material handling challenges faced by clients from diverse complexities across varied industries and sectors globally. We are incredibly proud of our contribution to economic development in a real sense. Website :https://www.emech.com/in/ Job Description : Represent ElectroMech & Sell EOT Cranes. Identify strong potential prospects using initiative and creativity, to generate new business opportunities. Generate, nurture and convert leads into sales opportunities. Assess and analyse a prospects current process and requirements. Develop a strong knowledge of Products in order to facilitate the sales process. Provide engaging and articulate information about Products to potential customers. Develop in-depth knowledge of the industry and our solutions. Maintain well organised, up-to-date and accurate sales information and activity reports in CRM
ElectroMech Lift Trucks Pvt. Ltd. and Hyster- Yale have entered into an agreement for the sales and service of the Yale brand of forklifts and lift trucks in India since early 2017. Yale is one of the oldest forklift manufacturers in the world and identify as a leading manufacturer of lift trucks & products for over 140 years. Yale provides a premium range of forklifts and lift trucks and ElectroMech Lift Trucks Pvt. Ltd. has partnered with Yale for the sales & services of forklifts & lift trucks in India. ElectroMech is known for its industrial overhead cranes and is a market leader in this category. With an agenda to diversify its portfolio & add value to its customers, the ElectroMech Lift Trucks Pvt. Ltd. brand was established. This association benefits from the leadership position of ElectroMech in the Indian market and dependable service support under the aegis of its group company - Cranedge. Bolstered further by the global brand name of Hyster- Yale, which has deep technological roots in the industry. ElectroMech Lift Trucks Pvt. Ltd. is here to cater to the industry's rising demands by providing premium forklifts & lift trucks for your material handling requirements. Website - http://www.emechyale.in Required Skills: Has highly developed all round interpersonal skills. Excellent communication, presentation, networking and negotiation skills. Customer service oriented with a positive, well-motivated attitude. Conscientious, hard-working and driven to improve sales and activity performance beyond targets Key Responsibilities: Parts Sales & Revenue Growth: Achieve monthly and annual spare parts sales targets. Identify and pursue new sales opportunities across assigned territories and customer segments. Pricing Strategies: Develop and implement effective pricing strategies. Review gross margin regularly to ensure profitability while remaining competitive. Parts Promotion Activities: Design and execute marketing campaigns to promote slow-moving or high-margin parts. Collaborate with service teams to promote preventive maintenance kits and bundled offers. Customer Relationship Management: Maintain strong relationships with key accounts and customers. Resolve customer complaints related to spare parts with urgency and professionalism. Part Identification: Use parts catalogs,technical drawings, and digital tools for accurate part identification. Liaise with service technicians and OEMs for clarification where needed. Enquiry Generation: Generate and track enquiries through cold calls, email campaigns, customer visits, and service lead coordination. Maintain an active enquiry pipeline and ensure high conversion rates. Customer Visits & Field Engagement: Conduct regular customer visits (minimum planned visits/month). Submit visit reports, gather customer feedback, and follow up on parts performance and repeat requirements. Inventory Management Support: Share demand forecasting and consumption trends to help maintain optimal levels. Identify recommend liquidation plans for non-moving or obsolete parts. Market Intelligence: Gather pricing. Provide feedback the product and procurement teams. MIS Reporting Documentation: Maintain records of sales, orders, quotations, and forecasts. Submit timely on KPIs, outstanding payments, and pipeline.
ElectroMech is a market leader known for its versatile material handling equipment and solutions in the industry. In our 40 years of existence, we have supplied over 9000 cranes worldwide for practically every industrial application. Ranked as Asia's leading manufacturer of industrial overhead cranes and voted as a 'Great Place To Work' for six consecutive years, ElectroMech, with its solutions-driven and result-oriented approach, has addressed the material handling challenges faced by clients from diverse complexities across varied industries and sectors globally. We are incredibly proud of our contribution to economic development in a real sense. Website : http://www.emech.com Responsibilities Receipt inspection all the bought-out electrical items (cables, pendants, limit thruster brakes, VFDs. etc.) Thorough testing of critical components such as motors of all types, geared brake control panels, E Rooms, etc. Review of all the certificates and filing the same Getting all instruments calibrated Co-ordination with suppliers and laboratories MIS up-dation supplier performance. Analysis of establishing supplier controls and monitoring supplier performance Continual improvements in the inspection processes Knowledge Area Good knowledge of the electrical components as mentioned above and relevant standards Good handling regular measuring instruments such as tong tester, dB megger, HV tester, etc Good knowledge electrical wiring diagram reading. Additional knowledge of ISO 9K, HSE, 5S, Kaizen, etc will be an added advantage
ElectroMech is a market leader known for its versatile material handling equipment and solutions in the industry. In our 40 years of existence, we have supplied over 9000 cranes worldwide for practically every industrial application. Ranked as Asia's leading manufacturer of industrial overhead cranes and voted as a 'Great Place To Work' for six consecutive years, ElectroMech, with its solutions-driven and result-oriented approach, has addressed the material handling challenges faced by clients from diverse complexities across varied industries and sectors globally. We are incredibly proud of our contribution to economic development in a real sense. Website :https://www.emech.com/in/ Job Description : Represent ElectroMech & Sell EOT Cranes. Identify strong potential prospects using initiative and creativity, to generate new business opportunities. Generate, nurture and convert leads into sales opportunities. Assess and analyse a prospects current process and requirements. Develop a strong knowledge of Products in order to facilitate the sales process. Provide engaging and articulate information about Products to potential customers. Develop in-depth knowledge of the industry and our solutions. Maintain well organised, up-to-date and accurate sales information and activity reports in CRM