Editorial Associate

Job Description

Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues) Perform quality checks on new and revised manuscript submissions following checklists and journal policy guidelines Follow precise set of workflow protocols and ensure all manuscript requirements are met Facilitate manuscript peer review through outreach to editors and reviewers as directed Use KGLs cloud-based technology as a communication and productivity tool Proofread and send decision letters and other correspondence to authors, editors, and reviewers Complete all assigned tasks during scheduled hours and meet productivity expectations Be a proficient user of the manuscript management system Provide editor, reviewer, and author technical support related to submission requirements and the submission system Provide assistance to newer staff who may shadow experienced colleagues Utilize KGLs cloud-based technology as a communication and productivity tool