EDI Support Analyst

We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be

responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo

EDI.

Essential Functions

● Design, develop, customize, integrate, test, implement, administer and support the complete

Cleo suite to meet the rapidly growing company need

● Create, test, and maintain EDI maps

● Troubleshoot data issues, mapping, and business processes

● Identify, design, implement, and test EDI processes related to Cleo EDI

● Coordinate with internal and external customers to meet requirements

● Write or update program documentation, operations documentation, and user guides

● Create test cases and assist EDI developers & business to thoroughly test new development

work including repeating the test cycle until all test results are satisfactory

● Gather and document detailed requirements for business needs and collaborate with others

to determine moderately complex functional and/or solution designs

● Demonstrate a detailed understanding and execution of the software development lifecycle

● Identify interdependencies in programs

● Identify more advanced test scenarios and adequately test customizations and

configurations

● Demonstrate quality and effectiveness in work documentation and organization

● Responsible for planning small/medium-sized projects or tasks

● Make substantial contributions to determining the feasibility of goals/objectives

● Provide reliable solutions to a variety of problems using sound problem-solving techniques

including the ability to find the root cause and corrective action for given problems

● Demonstrate proficient use and knowledge of established standards and procedures

● Consistently demonstrate quality and effectiveness in work documentation and organization

● Understand change is important and adapt well

● Professionally approach situations in which conflict is present