Ecommerce Manager

Greetings from SoftTech!!!

SoftTech Engineers Limited.

https://softtechglobal.com/

Role

Job Responsibilities:

Project Management

1. Work with Stakeholder to understand new project requirements
2. Create Project Road map
3. Create high level estimate

SME/BA

1. E-Commerce SME
2. Data Collection, analysis, and management
3. Coordination between business user and technical team from analysis and mapping of data
4. Understands current end-to-end xTWOStore
5. Knowledge of Magento, NAVISION, SAP, Business Central
6. Magento out-of-box Features Experience
7. Magento Architecture Experience
8. SAP solution for B2B ordering, processing etc. (SAP SME single point of contact)
9. Product Data analysis
10. Management of Product Catalogue
11. Price update synchronization from NAVISION to Magento
12. Payment integrations (PayPal and one of the Credit card payment systems from Germany side)
13. xTWONAVISION - Aye has experience with NAVISION
14. [InTWO external vendor] NAVISION server is hosted in Germany (Access is available for Development, for data request/ticket needs to be raised with InTWO external vendro]

Coordination across teams

1. Coordinating with Stakeholders to understand and collect data
2. Coordinating with Solar team in China to get specifics for integration and data exchange
3. Coordinating with AWS vendor for server/services/application related configurations/setting
4. Coordinating with Design team for Marketing campaigns, banners, social media posts etc.
5. Coordinating with UI/UX Design team for Screen Figma designs

Marketing

1. Monitor daily abandonment rate analysis (perform testing of checkout functionality to identify root cause if any)
2. Google Tag Manager (already configured for xTWOStore), Google Analytics
3. SEO - Google Web Master
4. Google Ads (Bavya has exposure to it)
5. Social media (Bavya has exposure to it - Instagram [feed and story], LinkedIn [Post Only]
6. Campaign designing (Bavya coordinates with Markus and shares the same with Design team to request the banner image(s)) [Coordination with China team]
7. Marketing/Sales reporting
8. Sales data from NAVISION
9. Sales data from Magento
10. Sales data from Marketing team as required

AWS

1. Coordinating with AWS vendor (OneCloud) for configuration and management of ongoing services
2. AWS budgeting/estimation and manging the expenses
3. Analysis of issues along with dev team and AWS vendor team as required
4. OneCloud expense billing is done directly to M24

Upward Status Reporting

1. Weekly/Monthly Status updates Reporting to stakeholders
2. Every Monday HOD call with Markus
3. Biweekly meeting with stakeholders and Tom
4. Sales Reports review with Marketing/Sales team