Ecommerce Manager

Job Description

Key Responsibilities Multi-Platform Management : Manage product listings across Indian marketplaces (e.g., Amazon India, Flipkart, Myntra, Ajio, Meesho, Snapdeal), ensuring accurate, compelling, and optimized content that reflects brand quality and drives discoverability in the Indian market. Ad Running and Optimization : Design, execute, and optimize advertising campaigns across marketplace-specific ad platforms (e.g., Amazon Sponsored Ads, Flipkart Ads, Myntra’s advertising tools), leveraging keyword targeting, budget management, and A/B testing to maximize return on ad spend (ROAS) for Indian audiences. Customer Experience Optimization : Analyze customer behavior, reviews, and feedback across platforms to enhance the shopping experience, streamline navigation, and improve satisfaction metrics tailored to Indian consumer preferences. Sales and Performance Analysis : Monitor and analyze key performance indicators (KPIs) such as sales, conversion rates, traffic, and customer retention across all marketplaces, implementing strategies to achieve growth targets in India’s competitive e-commerce space. Marketing and Promotions : Collaborate with marketing teams to develop and execute platform-specific promotional campaigns, including discounts, flash sales, and festive offers (e.g., Diwali, Big Billion Days), tailored to each marketplace’s audience and India’s cultural calendar. Inventory and Supply Chain Coordination : Work with supply chain teams to ensure optimal inventory levels, timely restocking, and efficient fulfillment processes across platforms, addressing India’s logistical challenges to meet customer demand. Vendor and Seller Management : Oversee relationships with third-party sellers, suppliers, or marketplace partners in India, ensuring compliance with platform policies and maintaining high standards for product quality and delivery. Platform-Specific Strategy Development : Develop tailored strategies for each Indian marketplace, leveraging their unique tools, algorithms, and customer demographics (e.g., Myntra’s fashion focus, Meesho’s value-driven audience) to maximize visibility and sales. Innovation and Process Improvement : Identify opportunities to streamline multi-platform operations, adopting new tools and technologies to improve efficiency, scalability, and customer engagement in the Indian market. Team Leadership : Lead and mentor a team of e-commerce associates, fostering a collaborative and innovative culture to achieve marketplace-specific and overall business goals. Compliance and Quality Assurance : Ensure all e-commerce activities adhere to each platform’s standards, policies, and India’s legal requirements, maintaining trust and reliability for customers. Show more Show less