As a passionate and experienced Senior Holidays Expert, you will play a crucial role in designing and selling customized domestic & international holiday packages based on client preferences. Your responsibilities will include coordinating with hotels, airlines, and local tour operators to create seamless travel itineraries. You will handle customer queries, provide expert travel advice, and ensure exceptional customer satisfaction. Additionally, you will maintain relationships with existing clients, develop new leads to increase sales, and keep up to date with the latest travel trends and industry developments. Managing end-to-end travel arrangements, ensuring cost-effective pricing, and assisting in resolving customer complaints will also be part of your duties. Working towards achieving monthly sales targets and contributing to business growth will be essential. Key Responsibilities: - Design and sell customized domestic & international holiday packages based on client preferences. - Coordinate with hotels, airlines, and local tour operators to create seamless travel itineraries. - Handle customer queries, provide expert travel advice, and ensure exceptional customer satisfaction. - Maintain relationships with existing clients, develop new leads to increase sales. - Keep up to date with the latest travel trends, destinations, and industry developments. - Manage end-to-end travel arrangements, including visa processing, flight bookings, accommodation, sightseeing, and transport. - Ensure cost-effective and competitive pricing for holiday packages. - Assist in resolving customer complaints and ensuring smooth trip execution. - Work towards achieving monthly sales targets and contribute to business growth. Qualification Required: - 3+ years of experience in handling holiday packages (domestic & international). - Strong knowledge of popular travel destinations, hotels, and attractions. - Excellent communication & negotiation skills. - Experience with GDS (Amadeus) & travel booking platforms is a plus. - Customer-oriented mindset with problem-solving skills. - Ability to work under pressure and meet sales targets. - Bachelor's degree in Travel & Tourism, Hospitality, or a related field (preferred). About the Company: With a rich legacy spanning over 15+ years, the company stands as a distinguished leader in the industry, consistently delivering exceptional services. Boasting a network of over 15 strategically located outlets in New Zealand, the company prioritizes accessibility and convenience for valued customers. Expanding its global footprint, the company takes pride in its presence in key international markets, with established branches in Australia and India. This strategic expansion allows the company to extend unparalleled support and services to clients around the globe, solidifying its position as a trusted partner. With a reputation for excellence and innovation, the company's commitment to quality, customer satisfaction, and industry expertise has propelled it to the forefront of the industry, making it a preferred choice for individuals and businesses alike. Address: 3rd Floor, Above Union Bank, Naik's Prudhvi Golden Plaza Commercial Complex, Vidyanagar, HYDERABAD, TELANGANA 500044 India,
Job Roles and Summary A Digital Marketing Specialist is responsible for supporting and optimizing the organization’s digital marketing programs. You are responsible for tracking marketing campaign progress, making different materials for marketing, sourcing graphics, collating content, updating online assets, streaming marketing production, etc. You are also expected to use creative skills to strategize an essential part of the narrative that may enhance brand image and improve digital communication, by performing all these roles, must encourage business growth. Responsibilities Create digital marketing campaigns. Ensure consistency in the brand messaging. Work with the sales team to coordinate marketing campaigns. Prepare emails and newsletters to send to current customers. Launch promotional offers and events to attract new customers. Optimize the business website to increase online traffic. Follow best practices for social media marketing on different platforms. Conduct regular audits for social media and website marketing performance. Maintain and monitor online listings across various e-commerce platforms. Track marketing metrics and analyze digital data to measure marketing success. Qualifications & Experience 2 - 5 years of experience as a Digital Marketing Specialist or in a similar role. Excellent writing skills and verbal communication abilities. Attention to detail and ability to multitask and manage multiple projects. Strong analytical thinking and problem-solving abilities. Capable of identifying, attracting, and engaging target audiences. Up-to-date knowledge of digital marketing trends and developments. Creative in devising informative, engaging, and motivational digital campaigns. Proven marketing experience on different digital platforms. Experience with leading and managing social media marketing campaigns. Knowledge of email, newsletters, push notifications,s, and display advertising campaigns. Ability to use SEO, SEM, and marketing databases for promotional purposes. Understanding of landing page optimization, user funnels, and A/B testing. Proficiency in using website analytics tools, ad serving tools, and marketing software. The position may close earlier if we find the right talent.