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Urban Trading Company
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E-Commerce Manager

E-Commerce Manager

Urban Trading Company

2 - 31 years

4 - 7 Lacs

lajpat nagar new delhi

Posted:19 hours ago| Platform: Apna logo

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Skills Required

management merchandising visual consistency design content ux pricing checks inventory strategies service marketing coordination dispatch analytics reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Website & Platform Management Oversee website merchandising, uploads, product categorization, size charts, and visual consistency. Coordinate with design, production & content teams for timely listing of new collections. Ensure UX smoothness, zero-bug checkouts, fast loading, and page hygiene. Sales Growth & Conversion Manage daily sales, abandonment recovery, and conversion funnels. Run pricing checks, offer setups, coupons, and inventory push strategies. Identify high-intent SKUs and optimize visibility for wedding-season & occasion-wear customers. Customer Journey & Service Alignment Align with CS team for smooth order-to-delivery experience. Monitor return requests, exchanges, and customer behavior insights. Build processes that reduce delays and improve customer satisfaction. Marketing Coordination Coordinate with marketing & content teams for campaign launch calendars. Ensure homepage + banners align with collection drops & festive/wedding cycles. Work closely with performance marketing on ROAS, funnels, and remarketing segments. Inventory & Operations Sync with warehouse/dispatch team for stock accuracy. Track bestsellers vs. slow-moving categories and push/phase accordingly. Maintain dashboards: sales, SKU performance, inventory ageing. Analytics & Reporting Daily dashboards: sales, traffic, CR, AOV, top customer segments. Weekly and monthly business reviews with action plans.

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E-Commerce Manager