E - Commerce Manager

Job Description

Leadership and Team Management: Provide effective leadership to the e-commerce team, fostering a collaborative and results-driven work environment. Mentor and guide team members, ensuring their professional development and growth. Ensure effective communication, setting goals, and monitor performance. Participate in hiring, training, and professional development of team members. E-commerce Strategy and Planning: Develop and execute comprehensive e-commerce strategies to optimize online sales and enhance the overall customer experience. Ensuring optimal performance of the e-commerce website and marketplace platforms by overseeing development, maintenance, and continuous monitoring Ensuring the website is user-friendly, visually appealing, and optimized for search engines (SEO). Managing the online product catalogue, including product listings, descriptions, and images. Operational Oversight: Manage and oversee day-to-day e-commerce operations, including product listings, pricing, promotions, and order fulfilment. Implement best practices in inventory management, ensuring optimal stock levels and minimizing backorders. Performance Analysis, Optimization and Reporting: Utilize analytics and key performance indicators (KPIs) to assess the success of e-commerce initiatives. Implement data-driven strategies to optimize conversion rates, improve user experience, and increase online revenue. Generating reports on sales, website traffic and customer behavior. Vendor and Partner Management: Cultivate and maintain strong relationships with e-commerce platform providers, technology partners, and third-party vendors. Negotiate contracts and agreements to ensure cost-effectiveness and service quality. Collaborating with new providers and onboarding new e-commerce platforms to enhance our digital presence and expand our online reach. Qualifications: Bachelor's degree in Business, Marketing, or a related field. Proven experience in a leadership position within the e-commerce sector. In-depth knowledge of e-commerce platforms, technologies, and industry best practices. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Excellent communication and interpersonal skills. Demonstrated ability to manage and motivate a team to achieve goals.